Text message marketing is a powerful, cost-effective way for small businesses to acquire and engage their customers. SimpleTexting’s small business texting service makes it easy for you to implement this channel.
No credit card required. Plans as low as $29/month.
Text message marketing makes businesses 5.89 times more likely to report digital marketing success. We think this is the case because it gives you all the tools you need to build and grow your small business, increase revenue, and exceed expectations.
“The learning curve is really low. I’ve looked at quite a few texting platforms so far, and SimpleTexting is my favorite.”
SMS marketing lets small businesses like yours raise awareness about their products and services at a manageable scale. Here are some ways your small business can use text marketing:
Small businesses can benefit significantly from incorporating text message marketing into their promotional strategies. Whether it’s a flash sale, limited-time discount, or last-minute deal, text message marketing allows you to reach customers promptly.
The independent retailer Broken Spoke grew its customer base by sharing these kinds of announcements right in its customers’ text notifications.
“As a family-run business, things are unpredictable. If all of a sudden there’s a sick kid and I can’t open up the store, I can post a sign on the door. But now I can also send a text. With that, we can encourage them to shop online that day, even throw out a sale as a bonus!”
Running a small business requires flexibility. Some situations demand fast communication with your customers, like order status updates or a sudden change in hours.
Considering that 82% of consumers check their notifications in five minutes or less when they get a text, customers are sure to receive the updates well ahead of time.
“SimpleTexting is easy to use, easy to track results, and sends out alerts when we need them most to our clients.”
Nine out of ten consumers consider reviews in their online purchase decisions, making them a must-have traffic driver for small businesses.
Encourage your customers to leave a review by automatically following up with them through triggers and automated text marketing.
“We have been struggling to improve our Google Business reviews and texting was the answer. We receive the most Google reviews the day we send out texts. We’ve already increased our score by .4 stars in just a month.”
Text message marketing is opt-in, meaning that your contacts want to see your messages. Embrace that by building customer trust through post-purchase follow-ups and regular announcements. Sending a thank-you message, for instance, not only expresses gratitude but also reassures customers that their transaction is valued.
“When a potential client contacts us, we use SimpleTexting to send them an automatic SMS to let them know that we received their inquiry. It’s an additional touchpoint. So, if an email gets lost on either end, we do have SMS for communication and follow-up.”
“This platform will work no matter what stage you are. It’s been awesome to see the analytics that SimpleTexting offers to give you an idea of which campaigns are more successful than others and to see how you can nurture your audience in a different way.”
You can find all sorts of examples of text marketing out there. Here are some of our favorites from small businesses that use SimpleTexting.
Dad Bod Health uses SMS to notify customers of upcoming training sessions on Facebook Live.
When the COVID-19 pandemic changed how we do business, Yesterday’s Books began managing book orders over text.
Customers of Jurassic Quest can ask questions about the business’s fleet of animatronic dinosaurs using SMS.
Shower Door Experts accepts quotes for shower doors through text messages.
The Metals Fabrication team texts employees with info about scheduling, meetings, and employee events to keep everyone on the same page.
One service that Natural Born Organizers offer is a subscription to an SMS list that sends out a simple cleaning challenge every day.
The Barn Bowl & Bistro sends text-exclusive offers to encourage customers to come in for bowling and dining.
Real estate agent Josh Barker counts on a system where potential buyers can text house-specific keywords to learn more about a property.
Lindsey Eryn, an independent creator, built a personal brand through a SimpleTexting list that sends out mini pep talks to subscribers.
Fans of Blu Moon get visual product announcements thanks to SimpleTexting’s MMS support.
We built SimpleTexting to help businesses like yours save time and grow at a scalable price. So, our small business texting service has features like these to achieve those goals:
“We see an increase in foot traffic because of the text promotions we send.”
We know you’re researching multiple services because it’s the smart thing to do for your business. So, what makes SimpleTexting stand out from the other SMS apps you might be exploring? We tested the top text messaging services for small businesses and SimpleTexting is the winner for:
Explore SimpleTexting’s case studies to learn how small businesses around the country use our SMS service to drive sales and connect with their audience.
Research shows text marketing for small businesses outperforms other channels, including email marketing. That’s why we built our platform to be both scalable and easy-to-use.
Mass texting helps drive business when you need it the most by engaging customers with promotions and alerts. Keep your contacts happy with exclusive deals and see offer redemption rates dramatically increase!
Make it easy for customers to subscribe as you work to grow your list and reach a larger audience.
Your Inbox is a space where you can chat freely with customers and hold real-time conversations.
