Engage, inform, and connect with SMS

Streamline office communications and send HIPAA-compliant reminders to patients. With SimpleTexting, you can easily:

  • Communicate staff announcements via text
  • Automate appointment confirmations and prescription reminders
  • Request feedback and patient reviews in a few clicks
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No credit card required

text message marketing tool for healthcare example

Healthcare providers prefer SimpleTexting for SMS

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Very easy to use

Notifying my customers of upcoming appointments and reminding them when they are due for another cleaning. Helps me to get more jobs on the callendar.
Christine T.
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Excellent customer service!

The customer service is remarkable! They are friendly, helpful, you don’t sit on hold for very long and knowledgeable.
Tim E.
Registered Massage Therapist
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Best texting application ever!!

It’s a breeze to use and we love that we are able to import lists of contacts. We love that our patients can stay in contact with us at all times, to request appointments.
Sharon Y.
General Manager
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Great Group Texting Platform

The platform has been invaluable in October and other situations when we needed to communicate with our employees about circumstances that could impact patient care.
Douglas T.

Why choose us as your healthcare SMS service provider

Find out why we have hundreds of five-star ratings on Capterra and G2 Crowd and thousands of paying customers.

Support from people who care
Our world-class customer care team is always available to provide the best support when you have questions or need guidance.

Simple and fast
Our platform was built with busy people in mind. You can create an account, register your number, and send text messages typically within the same day.

Easy-to-understand pricing
We don’t make our pricing complicated. And if you decide to cancel or pause your account, you can at any time.

Patient communications
Texting helps healthcare practices with everything from appointment confirmation texts to medical reminders to telehealth messaging and beyond.

Staff notifications
Don’t ask staff to download yet another app. Reach employees where they already are. Send SMS alerts about policies, schedule changes, feedback collection, and more.

SMS for healthcare integrations
SimpleTexting integrates with many EHR and CRM platforms. Maximize the tools you already use while harnessing the power of SMS.

Healthcare practices use SMS to…

  • Confirm appointments and reduce no shows with automated reminders
  • Respond to urgent requests with personalized texts and two-way messaging
  • Send HIPAA-compliant messages that don’t contain protected personal information
  • Reengage with patients that you haven’t heard from in a while

Improve office efficiency through SMS automation

Optimize the new appointment experience and connect with current patients through SimpleTexting’s automated engagement, communication, and customer service features. You have nothing to lose but wasted time.

Top-rated on G2 for onboarding and support

SimpleTexting lives up to its name

Connect with your patients in just three easy steps.

illustration of a successful healthcare SMS marketing campaign
Step One: Import

Bring in contacts from your current patient list

  • Easily import your contacts in seconds
  • Include additional fields like Email, Name, and Address for personalized messages

Try Us Free

draft of a medical practice SMS welcome message
Step Two: Connect

Personalize your communications

  • Send and receive custom text messages in seconds
  • Assign individual numbers to staff—all connected to one dashboard

Sign Up Free

appointment confirmation text from healthcare provider
Step Three: Automate

Reduce manual work and engage with more patients

  • Save time by reusing your frequently sent messages
  • Create autoresponders and confirmation messages

View All Features

Dr. Sidhu uses SimpleTexting to reach younger patients


of millennials avoid phone calls and find texts helpful for appointment reminders


response rate since switching to SimpleTexting

Countless hours saved

by texting patients instead of calling

As a dentist we don’t really learn a lot of things about business. That word itself, ‘user experience’ was not in my vocabulary. But it’s important, right? Yes, we’re a dental office, and we’re providing medical treatment for people. But at the same time, we’re also a business and interaction with our business is important for our users or patients


Lighthouse Dental Centre (Langley, BC)

SMS Healthcare Success Stories

Over the past decade, we've worked with hundreds of healthcare organizations. Here are a few of their stories.

Image for How IntelyCare Uses SimpleTexting to Support Its Rapid Growth

How IntelyCare Uses SimpleTexting to Support Its Rapid Growth

IntelyCare has gone from strength to strength, raising an impressive $45 million at the start of this year. As the company expands across America, here’s how it’s using text messages to communicate with its database of nurses.

Read their success story
Image for Loretto Swaps Their In-House SMS Solution For SimpleTexting

Loretto Swaps Their In-House SMS Solution For SimpleTexting

Learn why Loretto turned to SimpleTexting to give their organization, the sixth-largest employer in central New York, a more robust internal communications system.

Read their success story
Image for NHC Manages Their 50 Locations Through One SMS Platform

NHC Manages Their 50 Locations Through One SMS Platform

Janet Broadrick has mastered the art of internal communications with a distributed workforce. Learn about how she uses SMS.

Read their success story

More Success Stories

SMS for healthcare frequently asked questions

What is SMS for healthcare?

SMS for healthcare is a great way to improve communication for hospitals, medical clinics, or other parts of the healthcare industry. Text messages are an effective, quick way to get in touch with patients or staff when you need to send an appointment reminder, a general alert, or any type of important message.
Texting is not HIPAA-compliant. However, many healthcare practices find texting useful for sending messages that don’t contain protected health information, like staff alerts, patient reminders, promotions, updates, and more. This article provides more information on HIPAA compliant texting.
The cost depends on how many texts you plan to send. Our plans start at $29 per month for 500 credits and incoming SMS messages are free.
Texting is an easy, fast, and reliable way to communicate your patients and staff. Plus, text messages are short and sweet and boast a 98% open rate.
You can find out why we’re rated one of the leading SMS for healthcare providers on third-party review sites by signing up for a 14-day free trial now.

Ready to see SimpleTexting in action?

In 30 minutes our experts can show you the more advanced features, help you decide whether SimpleTexting is a fit, and build a plan to meet your goals. We promise it’s time well spent.

Published: December 6th 2023