Mass texting service to send bulk messages

Build meaningful connections with the simplest mass texting service for independent businesses. Send bulk texts and engage your audience with SimpleTexting.

  • Upload a list of phone numbers or use our list-building tools
  • Write a message, choose your list, then send the mass text
  • Schedule texts for later or automate them with integrations
Try it free

Text yourself now to see how it works

Two images of women looking at their phones. There are text messages overlaid on top of the images along with elements from SimpleTexting's mass texting software interface.

SimpleTexting is an industry-leading, award-winning mass texting service provider.

The fastest way to start mass texting

Save time and headaches by choosing a mass text messaging service that has all the features you need — without compromising on simplicity.

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Grow and manage your audience

Whether you’re starting from scratch, or bringing existing contacts into SimpleTexting, we have you covered.
  • Import a list of phone numbers that you already have permission to text
  • Grow your mass texting audience with our web signup forms or unlimited text-to-join keywords
  • Send the right text messages to the right people with our segmentation tools

Try us free

A man is eating at a restaurant, there are UI elements overlaid on top of the photo which show the ability to send a mass text with photos.

Send mass MMS or SMS messages in minutes

We know what you’re thinking. It sounds too good to be true. But once you’ve written your text or multimedia message, it takes just minutes to send.
  • Send your mass text right away or schedule it to send exactly when you want your audience to receive it
  • Replies are free and will appear in your inbox where you can respond (if you want to)
  • Choose MMS to include photos, GIFs, and audio clips in your mass messages

Try us free

A photo of a woman making crafts. There are UI elements overlaid on top of the photo which demonstrate the ability to personalize your mass text with custom fields such as first name.

Personalize texts on the go with a mass text messaging service

Want to personalize your text messages? Want to collect data from the people you message? Need to send mass texts on the go? You can do all that, and then some.
  • Add first or last names to your mass text messages to make them feel personal
  • Use texts to collect people’s email, birthday, and other information with our data collection feature
  • Not at your desk? Send your mass text from anywhere with our iOS and Android mobile app

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How to send mass text messages

It’s incredibly easy to send a mass text message with SimpleTexting. In just a few minutes you can conveniently and effectively communicate with all of your subscribers. Plus you can try our mass text messaging service for free for 2 weeks.

1. Build or import your list
Upload a list of contacts from a CSV or Excel spreadsheet. Don’t have one? Use text-to-join, web forms, and sign-up widgets to collect phone numbers.

2. Write your mass text
Keep it short and sweet, or use MMS to include photos and up to 1,600 characters. Take advantage of our other features like personalized fields, tiny links, and more.

3. Click send
Send your message right away or schedule it for later. Replies are free and will appear in your Inbox. You’ll be able to track delivery and click-through rates, too.

How mass text messaging works

People ignore calls and delete emails. That's why your business needs to use a mass texting service. Here's how to set it up.

Writing and sending a mass text can be done in just a few easy steps. First, you’ll select “Campaigns” from the menu, click “New,” and give your campaign a name that only you will see. Next, write out your message and pick which contact list(s) it will send to. Finally, decide whether you want to send your campaign immediately, schedule it for the future, or set it as recurring. If you set it up to send later or recur, you’ll fill out a few details like send date and frequency.
Before you can send out a mass text, you’ll need contacts to receive it. If you have existing lists of contacts, you can import them using a CSV or Excel spreadsheet. You can also add contacts manually. Make sure your contacts are sorted into lists before you create your message so that you can easily pick the contacts you want to get your mass text.
SimpleTexting gives you the freedom to get creative with your mass texts. Choose whether you want to send a quick SMS or an MMS with eye-catching pictures or video attached. You can also include links to webpages or resources for your contacts.

What is mass texting?

Mass texting definition: Mass texting is the practice of sending a message to a large number of contacts at the same time.

Mass texting is also known as:

  • Mass text messaging
  • Bulk texting
  • Mass SMS
  • Bulk SMS
  • Mass MMS
  • Bulk MMS

With mass texting, you may send business messages to a handful of people or thousands of contacts simultaneously.

Business leaders use mass texting to communicate effectively with their audiences at scale. This could mean sending bulk text messages to groups like customers, employees, volunteers, or supporters.

Companies of all sizes and many industries use mass texting to send special offers and promotions, emergency alerts, staff communication, daily text message updates, surveys, sweepstakes, and more.

With text, we’ve been able to triple and quadruple our average cart value just by being able to get in touch with customers faster, especially when we’re doing flash sales. And with attention being the new currency, you need to be able to reach your customers fast because there are so many other people trying to do the same thing.
Lattice Hudson

Lattice Hudson

Owner of Lattice & Co.

What is a mass texting service?

Mass texting service definition: A mass texting service is a type of software that helps you collect text subscribers, send bulk text messages, reply to individual subscriber responses, and measure your texting performance.

SimpleTexting is an example of a mass texting service.

With SimpleTexting, you can:

  • Grow and manage your audience
  • Send mass MMS or SMS text messages
  • Respond to contact replies from your mass texts
  • Measure and analyze your text messages
  • And more!

💡 Here’s a shortlist of the best mass text apps.

SimpleTexting’s user interface is straightforward and intuitive. As our team is growing, we wanted a system that new hires would find easy to use.
Melanie Mathews

Melanie Mathews

Director of Market Development at IntelyCare

Mass texting benefits

Why use mass texting?

That’s why your business needs to try mass texting.

Benefits of mass texting include:

  • Wide reach: 85% of adults use smartphones in the United States.
  • Strong consumer interest: 91% of people are interested in receiving text messages from businesses.
  • Mass opt-in rates: 71% of consumers have already opted in to receive texts from businesses.
  • High open rates: 98% of texts are opened compared to just 17-28% of marketing emails.
  • Fast delivery to read rates: 1 in 3 people check their text messages within one minute of receiving them.
  • Improved engagement: 20-35% of subscribers click-through from business texts.
  • Strong conversion rates: Text message conversion rates to purchases can be as high as 45%.
Honestly, we’re connecting with people. Information is getting in front of those who need it, in a way that other communication strategies couldn’t do. If they’re contacted via text message there’s almost a complete guarantee that they’ll be reached.
Mike Billeter

Mike Billeter

Communication Director of Central Church

Why try mass texting?

Businesses love mass texting for its reach, engagement, and conversions.

Mass texts get seen
People open 98% of the texts they receive from businesses. When you send a mass text, you’ll reach your audience.

Mass texts get engagement
You can count on 20-35% of subscribers clicking a link. If you want replies, 61% of consumers want the ability to text businesses back. When you send a mass text, you’ll engage your audience.

Mass texts get conversions
As many as 45% of the subscribers you message may buy from your bulk texts. When you send a mass text, you’ll influence sales.

Mass texts are cost effective
If you send a mass text to 200 contacts and convert 20% at $25 order value, you’ll generate $1,000 in sales. That’s a 34x return on the spend from your $29 mass texting service. When you send a mass text, you’ll generate a high return on investment.

Mass texting use cases

Inspiration for your first mass text campaigns begins with these well-established ideas, examples, and templates.

Welcome new subscribers
“SimpleCo: Thanks for joining us! As a way to show our appreciation, use code WELCOME at checkout for 25% off your order. Discount ends 4/30.”

Send flash sale promotions
“MerchShop: Flash sale! Get 15% off all merch orders when you order today. Use promo code 15MERCH at checkout.”

Celebrate customers’ birthdays
“Happy birthday, Charlie! Stop in at Wurst Bier Hall for a burger anytime in your birthday month and we’ll give you 20% off. Show this text to your server.”

Upsell additional products
“Jump River: Add a grill kit to your campsite reservation for just $5/day. Tap to reserve.”

Notify subscribers of new products
“Mobile club members: We just received some rare additional Record Store Day releases from T-Swift. These won’t last long so stop in at Orange Records soon!”

Gather survey responses
“I’m looking for recommendations on new products you’d love to see in Birch Bookstore. I’d appreciate your opinions in this quick 2-minute questionnaire.”

Generate customer reviews
“Hi Nathan, thanks for visiting Luna Cafe! Google Reviews from awesome customers like you are the best way to share the love. Could you help us out?”

Alert audience of event changes
“Due to extreme demand, Autumn Brew Review will open at noon tomorrow instead of 3 p.m. Come with your ticket, some friends, and thirst.”

Activate volunteers
“Hi David, this is Josh from the Minnesota States 100 Ultramarathon. I’m looking for aid station volunteers for Saturday, August 26. Please reply if interested!”

Check workforce availability
“Bella servers: We’re looking for someone to crew Friday’s shift from 7 p.m.-close. Reply if you’d like to pick up some hours!”

Remind staff of HR impacts
“BSE team: A reminder, we’ll be closed Monday for renovations. Reply if you have questions about your regular shifts or hours. Thanks!”

Update with emergency notifications
FNR Energy: Outages may be impacting your location. We’re assessing the issue and will send updates within an hour.

Announce news
“Watford Brewing: New concert coming to WB! See bluegrass legends Trampled by Turtles LIVE on Saturday, June 23. See website for details.”

Why choose SimpleTexting as your mass texting service provider?

We’re not shy about the fact there are 101 mass texting services out there. Here’s why you should choose SimpleTexting.

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We're human

From setting up your account to sharing best practices, real humans are with you every step of the way. If you need help at any point, it’s easy to get in touch with an expert by phone, chat, or email.

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We’re best-in-class

With over a decade’s experience helping companies and organizations build powerful connections with their audiences, we’ve received hundreds of 5-star reviews from real SimpleTexting customers on G2.com.

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We're easy to implement

You’ve got a lot on your plate, so you want software that is quick to implement and easy to use. No training is required, and SimpleTexting works from any computer, tablet, or phone.

Mass text messages have a 98% open rate

It’s no surprise that the channel with 98% open rates helps businesses and organizations of all sizes. Here are just a few ways our customers have benefited from mass texting.

Image for How Dad Bod Health Uses SMS to Engage and Grow Its Community
Coaches /Consultants

How Dad Bod Health Uses SMS to Engage and Grow Its Community

When Facebook took away the ability to send promotional messages through Messenger, Dad Bod Health turned to SMS.

Read their success story
Image for Blue Baker Increases Its Coupon Offer Redemptions By 162% With SMS
Restaurants

Blue Baker Increases Its Coupon Offer Redemptions By 162% With SMS

Here’s how the multi-location bakery and restaurant uses SimpleTexting to promote its monthly giveaways.

Read their success story
Image for Year Round Brown increased revenue by 20% with text promotions
Retail

Year Round Brown increased revenue by 20% with text promotions

Learn how the multi-location tanning brand Year Round Brown used texting to inform customers of the biggest sale of the year.

Read their success story

More Success Stories

Send mass texts with a number of your choice

You need a text-enabled phone number to send mass texts. We offer different number types to suit all budgets and needs.

Example of a toll-free number

Toll-free numbers

Use toll-free texting numbers to text one-on-one with customers and send out mass messages to thousands of contacts. Our team will help you verify your toll-free number.

Example of a dedicated short code

Dedicated short codes

Get your own memorable, 5 or 6-digit number. Our experts will guide you through the whole process, from working with carriers to launching your first campaign.

Example of a local number

Local numbers (10DLC)

Send messages from an area code people recognize. We can help you register and text-enable your current number or a new one just for your texting needs.

A mass texting service built to make your life easier

Send your first mass text right away, then take it to the next level with these features.

1,000+ Integrations

Connect your favorite apps and web services to SimpleTexting to save time and do more with your mass texts.

Automated texting

Automations help you send the right message at the right moment, without all the effort. The best part? Less work for you.

See your results

Use our platform’s analytics to visualize contact growth and other important information with beautiful graphs and charts.

Conversational messaging

You have the option to do more than send mass texts. Use our inbox to have 1-on-1 conversations too.

Text to win

Grow your list by hosting contests or sweepstakes that customers can send a text to enter.

Text to vote surveys

Gather valuable feedback from your audience by sending them surveys and polls via text.

FAQs about mass texting

Want to find out more about mass texting? Are you wondering how much it costs? Or if you can text existing customers? You can find the answers to these questions below.

How does mass texting work?

Mass texting involves sending short message service (SMS) or multimedia message service (MMS) messages.
  • SMS stands for short message service. SMS messages are 160-characters long.
  • MMS stands for multimedia message service. MMS messages may contain videos, images, and other formats and be 1,600 characters long.
Yes, you can send a mass text message with a service like SimpleTexting.
You can send mass texts with SimpleTexting. Simply start your trial, choose your business number, build your contact list, write your messages, and send them as mass texts to your subscribers as a whole or as a segmented list.
Companies send mass text messages through service providers like SimpleTexting.
Anecdotally, we have seen mass texting perform well for direct-to-consumer (DTC) and business-to-consumer (B2C) companies. That said, there are business-to-business (B2B) applications, too. Companies that use mass texting range from solopreneurs to enterprises. Finally, many industries benefit from mass texting, such as nonprofit organizations, gyms and fitness centers, and auto dealerships to name a few.
There are apps that send chats and other types of messages, such as Facebook Messenger or WhatsApp. These apps typically require both the sender and receiver to have the same app. For text messages specifically, there is no long-term free mass texting app. Software exists to send mass texts, like SimpleTexting, which you can start using for free with a trial.
As far as we know, there are no completely forever-free mass texting services. You can start mass texting for free with a trial. After that, mass texting is affordable, starting at just $29 per month.
At SimpleTexting, our 14-day free trial allows you to try out texting. With a paid plan, you can send as many messages as you’d like! There are no contracts, so you can upgrade to a higher plan as you scale your efforts.
Mass texting costs as little as $29 per month. One thing that surprises people about mass texting is just how affordable it is. Pricing for our mass texting service is based upon the number of messages you plan on sending. The best part is that the more messages you send, the cheaper they are! Our plans start at a very affordable $29 per month and include dedicated support 7 days a week and unlimited keywords.
Mass texts are affordable. SimpleTexting starts as low as $29 per month for 500 credits. SMS (160-character long) messages cost one credit each, so you can theoretically send 500 mass texts for $29.
When it comes to the number of mass text messages you can send through SimpleTexting, the limit does not exist! You can send as many messages as you pay for as long as you abide by our Terms and Conditions.
Text send limits range from 1,000-2,000 messages per day.
Yes, you can send 1,000 text messages at once with SimpleTexting. One option for sending 1,000 texts at once is to use a bulk SMS service like SimpleTexting. These services allow you to send hundreds or thousands of texts at once, which is more efficient than using a messaging platform that limits the number of messages you can send in 24 hours.
You can send thousands of texts at once with a mass texting service like SimpleTexting. You’ll need a standard account on a local number or an unverified toll-free number to send more than 1,000 messages per day.
Group texting involves three or more recipients and can be done with a software. However, there are limitations depending on your mobile device and carrier service. Additionally, group texting raises privacy concerns because everyone within that message can see the conversation.
Mass text messages are used to send a text to many recipients simultaneously. Mass text messaging is powered by an SMS text software, allowing you to send as much as thousands of text messages at once. This can be helpful for appointment reminders, delivery updates, and business texting. A platform that offers inboxing functions allows recipients to reply to mass text messages while separating their replies into a private inbox.
Group texting is great if you have a small list of recipients and the time to message them one-by-one. Mass texting is better when you have a large list of recipients and you need to quickly send them all the same message.
Yes, you can send a mass text without it being a group text. A mass texting service like SimpleTexting allows you to send many text messages to a contact list simultaneously. Individuals can reply and only you, the sender, will receive their responses. This way, the whole group won’t receive each reply but the sender can still communicate with individuals as needed.
You can definitely text message your existing customers. However, you do need to get their permission first. SimpleTexting provides several ways to turn existing customers into SMS contacts, including web forms, keywords, and other free tools.
Mass texting requires express written permission from each individual contact before you send any messages. Without adding contacts into a service like SimpleTexting, there will be no phone numbers to which you may send bulk messages.
Yes, mass texting is 100% legal. Sending a mass text message or mass SMS is only illegal if you message people who have not given express written consent to receive your texts, i.e., you must provide clear and conspicuous disclosure of what the user is consenting to and who they’re consenting to get it from.
Yes! However, it’s not done in the same way you send a text message to a group of friends about dinner plans. This is because your phone’s default messaging app only lets you text around 10 people at once and provides no way for recipients to opt-out of your messages. Free of these limitations, our mobile app gives you the power to send and schedule messages to hundreds, thousands, or even millions of people right from your phone or tablet.
Yes, you have several choices of phone numbers. You can select a number with a local area code, or a memorable 5- to 6-digit dedicated short code. Our highly competitive short code pricing starts at $1000/month and we’ll assist you in getting your short code two weeks faster than the industry standard!

Ready to try mass texting for your business?

Text yourself today to see how our mass texting service works. 14-day free trial. No credit card required.

Published: February 19th 2024