SMS messages are 1 credit each. So, for example, to send 1 SMS message to 500 subscribers 4 times a month, you would need 2,000 credits for that month. MMS messages are 3 credits each, so you would need 6,000 credits for the same volume and frequency.
{"@type": "Question", "name": "How many credits do I need?", "acceptedAnswer": {"@type": "Answer", "text": "SMS messages are 1 credit each. So, for example, to send 1 SMS message to 500 subscribers 4 times a month, you would need 2,000 credits for that month. MMS messages are 3 credits each, so you would need 6,000 credits for the same volume and frequency."}}
Absolutely not. We also don’t require a credit card for our free 14-day trial.
{"@type": "Question", "name": "Are there any contracts or setup fees?", "acceptedAnswer": {"@type": "Answer", "text": "Absolutely not. We also don’t require a credit card for our free 14-day trial."}}
Remaining plan credits rollover until the end of the following month. Get the details
here.
{"@type": "Question", "name": "Do message credits rollover?", "acceptedAnswer": {"@type": "Answer", "text": "Remaining plan credits rollover until the end of the following month. Get the details
here."}}
All incoming SMS messages are free! Incoming messages with photos or other media attached (MMS) cost 1 credit each.
{"@type": "Question", "name": "Do I get charged for incoming messages?", "acceptedAnswer": {"@type": "Answer", "text": "All incoming SMS messages are free! Incoming messages with photos or other media attached (MMS) cost 1 credit each."}}
Yes, you can upgrade or downgrade at any time from the Billing page in your account.
{"@type": "Question", "name": "Can I change my plan?", "acceptedAnswer": {"@type": "Answer", "text": "Yes, you can upgrade or downgrade at any time from the Billing page in your account."}}
We sure do! Save 25% when you pay for a year up front.
{"@type": "Question", "name": "Do you offer a discount for annual billing?", "acceptedAnswer": {"@type": "Answer", "text": "We sure do! Save 25% when you pay for a year up front."}}
No, we don’t limit how many lists or contacts you can have.
{"@type": "Question", "name": "Is there a limit on how many contacts I can have?", "acceptedAnswer": {"@type": "Answer", "text": "No, we don’t limit how many lists or contacts you can have."}}
SMS is limited to 160 characters and costs 1 credit each. With our extended messaging feature, you can send messages up to 306 characters. Each extended message costs 2 credits. MMS allows up to 1,600 characters, costs 3 credits each.
{"@type": "Question", "name": "What is the character limit for text messages?", "acceptedAnswer": {"@type": "Answer", "text": "SMS is limited to 160 characters and costs 1 credit each. With our extended messaging feature, you can send messages up to 306 characters. Each extended message costs 2 credits. MMS allows up to 1,600 characters, costs 3 credits each."}}
We start all accounts with a number capable of sending texts to large groups or having 2-way conversations. This number is all yours! You won’t share it with anyone. We can also text-enable your current landline or VoIP or give you a new local number. Need a dedicated short code? We can help you provision one!
Dedicated short codes begin at $1,000/month.
{"@type": "Question", "name": "What number can I use for texting?", "acceptedAnswer": {"@type": "Answer", "text": "We start all accounts with a number capable of sending texts to large groups or having 2-way conversations. This number is all yours! You won’t share it with anyone. We can also text-enable your current landline or VoIP or give you a new local number. Need a dedicated short code? We can help you provision one!
Dedicated short codes begin at $1,000/month."}}
Definitely. All paid plans come with two numbers. Need more numbers for your
teammates or departments? Add additional numbers for $10/month each. Get in touch to learn about our volume discounts.
{"@type": "Question", "name": "Can I add multiple numbers?", "acceptedAnswer": {"@type": "Answer", "text": "Definitely. All paid plans come with two numbers. Need more numbers for your
teammates or departments? Add additional numbers for $10/month each. Get in touch to learn about our volume discounts."}}
Our service is available in the U.S. and Canada. All prices shown in USD.
{"@type": "Question", "name": "Which countries is your service available in?", "acceptedAnswer": {"@type": "Answer", "text": "Our service is available in the U.S. and Canada. All prices shown in USD."}}
You sure can. All paid plans come with four teammates, in addition to the admin seat. Each additional teammate is $30/month. Get in touch to learn about our volume discounts.
{"@type": "Question", "name": "Can I add multiple teammates?", "acceptedAnswer": {"@type": "Answer", "text": "You sure can. All paid plans come with four teammates, in addition to the admin seat. Each additional teammate is $30/month. Get in touch to learn about our volume discounts."}}
All plans come with access to our developer API. Visit our
SMS API page for more info and documenation.
{"@type": "Question", "name": "Do you offer an API?", "acceptedAnswer": {"@type": "Answer", "text": "All plans come with access to our developer API. Visit our
SMS API page for more info and documenation."}}
Yes indeed—qualified churches, nonprofits and tax-exempt organizations can take 15% off any of our monthly plans.
Chat now to inquire.
{"@type": "Question", "name": "Do you offer a discount for churches and nonprofits?", "acceptedAnswer": {"@type": "Answer", "text": "Yes indeed—qualified churches, nonprofits and tax-exempt organizations can take 15% off any of our monthly plans.
Chat now to inquire."}}
Some carriers charge additional costs to send and receive messages. We pass through these costs for messages sent to Canadian phone numbers.
Click here to view the full list of carrier fees.
{"@type": "Question", "name": "Do you charge carrier passthrough costs?", "acceptedAnswer": {"@type": "Answer", "text": "Some carriers charge additional costs to send and receive messages. We pass through these costs for messages sent to Canadian phone numbers.
Click here to view the full list of carrier fees."}}
