See which SimpleTexting features and services make it more valuable to business owners than alternative SMS platforms.
If SimpleTexting is among the text messaging platforms you’re considering, you’ll want to know what sets us apart from others.
I’ve spent dozens of hours (no exaggeration) researching the strengths and weaknesses of these platforms, what customers say about them, and how our platform compares.
There are eight stand-out features and services we provide that put our customers at an advantage, and I’ll share them with you here.
What makes SimpleTexting’s SMS platform better than the alternatives?
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You should have access to SMS tools that help your business scale, regardless of your budget or audience size.
You may have seen that SimpleTexting’s app integrates with thousands of tools and software.
Did you know that we can also build custom integrations for you? Our integrations specialists can fit our SMS software seamlessly into your current business processes.
Some of our customers save time with custom integrations for:
Custom integrations are an add-on service that’s available to every SimpleTexting customer, regardless of their plan size.
We’re confident in our SMS software, but we know we may not be the right fit for everyone.
We offer a 30-day money-back guarantee* on your monthly services charge, so you can use SimpleTexting with confidence.
You can also try the platform free for 14 days, with no commitment or credit card required.
* Please read the policy’s terms and conditions for more information.
SimpleTexting’s one of few SMS companies that has no limits on SMS keywords and contacts.
Because keywords are unlimited, some customers create them for various events and scenarios:
Thanks to the self-service billing portal in your SimpleTexting dashboard, you can increase or decrease your messaging credit subscription at any time.
Unlike many alternative text messaging platforms, SimpleTexting offers rollover credits—unused monthly credits that “rollover” to the next month (for one month only).
Many text messaging platforms don’t offer self-service billing and rollover credits. I can think of one in particular that doesn’t let you downgrade your plan or rollover credits at all.
Even if you know what you want your text to say, it takes time to craft the right message.
To combat text message writer’s block, we built AI Assist — a ChatGPT-powered message generator — to help you.
All you have to do is tell AI Assist what kind of message you want to write and what important details to include. Then, it’ll give you a list of suggested texts to choose from, and you can customize them to fit your brand voice.
Text message marketing is effective, and spammers take advantage of its 98% average open rates.
Wireless carriers and regulatory organizations fight against SMS spam with compliance policies, which everyone who sends promotional texts needs to follow.
Because of this, we send free automated compliance texts on your behalf. This means that when a new contact receives a message from you for the first time, they’ll also receive a second message with CTIA disclosures (which you can customize in your account settings).
Why is this important? We’re the only SMS marketing company to allow you to send your separate standalone compliance text free of charge. Others try to squeeze it into your message, cutting away at your character count.
📚 Learn more about SMS rules and regulations in our SMS compliance guide.
As a business owner, you’re not just communicating with customers and prospects during the work week. You need assurance that someone will be available to help you when you have a question about an SMS campaign on Saturday or can’t find a particular tool in the app on Sunday.
Every day of the week, our customer support team (actual humans 💁) are here to answer questions and guide you through specific features.
How to get in touch with us:
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Dani Henion is the content team lead at SimpleTexting and is continuously looking for ways to make text messaging strategies and tips more accessible to SMBs. When she's not writing or planning new SMS content, you'll find her decorating elaborate sugar cookies or thrifting in Atlanta.More Posts from Dani Henion
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