Navigating SMS

Strong opinions and shared thoughts on text marketing, business, and tech. By the makers of SimpleTexting.

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How to Communicate a Shipping Delay to Customers

40% of consumers report delivery is the single most important factor in an online purchase. Here’s how to ensure you don’t overpromise and underdeliver.

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The Ultimate Real Estate Facebook Ad Playbook

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Here’s How to Increase Restaurant Delivery Sales

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How to Send Repetitive Text Messages

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Getting Started

The Benefits of Sending Delivery Service Text Messages

From automated delivery notifications to one-on-one customer service messages, learn all the benefits of delivery service text messages here.

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The Benefits of Sending Delivery Service Text Messages

From automated delivery notifications to one-on-one customer service messages, learn all the benefits of delivery service text messages here.

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Popular Ways to Get Opt-In With Mass Texting Services

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What’s the Cost of Mass Texting? (And What’s the ROI?)

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How to Set up a Customer Win-Back Series

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SMS Marketing Automation: The Beginner’s Guide

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Text Message Marketing Trends to Watch in 2021

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10 SMS Marketing Mistakes and How to Avoid Them

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Texting Templates For College Admissions

More students than ever prefer texting to all other communication channels. Learn how your college admissions program can meet the demand.

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How to Set Up Text to Apply for Your Job Opening

Image for Now’s the Time for Your E-commerce Store to Create a Text-an-Expert Hotline

Now’s the Time for Your E-commerce Store to Create a Text-an-Expert Hotline

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How Do Americans Transfer Money In 2020?