Drew Wilkinson

Drew Wilkinson's Posts

Drew Wilkinson is the Head of Marketing at SimpleTexting. Drew has more than a decade of experience managing successful integrated marketing programs to build brands, raise awareness, and generate demand.

The 7 best text services for business, compared for 2026

Looking for the best SMS marketing software for small businesses? I shortlisted the top seven platforms to help you find your business's next SMS marketing tool.



Image for What is SMS ticketing and how to implement it

What is SMS ticketing and how to implement it

When it comes to improving customer support, it’s essential to communicate with consumers the way they want you to. Implementing an SMS ticketing system is an easy customer service win.

Image for How to set up a DIY text ordering system

How to set up a DIY text ordering system

A text message ordering system offers a safer, faster, and more convenient way for customers to order from your restaurant or online store.



How to send a text blast

In this article, we’ll break down how to send a successful text blast using SimpleTexting. Whether you’re new to text marketing or looking to refine your strategy, we’ve got you covered.

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Image for How to write the perfect appointment confirmation text

How to write the perfect appointment confirmation text

Appointment no-shows are frustrating and can lower your revenue. Prevent them with these appointment confirmation text templates and best practices.

Image for Understanding SMS frequency: Are you texting customers too much? 

Understanding SMS frequency: Are you texting customers too much? 

No business wants to annoy customers with too many texts. So, how do you get your SMS sending frequency right? Get our advice and explore new consumer research from Sinch.