Navigating SMS Blog

Strong opinions and shared thoughts on text marketing, business, and tech. By the makers of SimpleTexting.

4 of the most common types of mobile messages

Learn about the four main forms of mobile messaging as well as text marketings role in each.



Image for Use these 8 professional text message examples to engage customers

Use these 8 professional text message examples to engage customers

Texting is a personal communication channel, so, it’s important to know proper texting etiquette. Learn how to send effective and professional texts, no matter who you’re texting.

Image for What texts should your business send? [PASTA framework]

What texts should your business send? [PASTA framework]

Not sure what texts to send? Introducing the PASTA framework — a method for choosing the types of texts that’ll keep your subscribers engaged.



How to write a thank you for your purchase message [+ templates]

Everyone responds well to a brilliant show of gratitude. But how do you thank people after they purchase your product or do what you want? That’s what we will cover.

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Image for How to ask customers for reviews: 11 tactics with real-life examples

How to ask customers for reviews: 11 tactics with real-life examples

Reviews are one of the top indicators customers look for when evaluating your business. Here's how to ask customers for reviews using 11 tactics.

Image for Why and how to send personalized text messages

Why and how to send personalized text messages

Make your business stand out by using personalized text messages for your marketing campaigns. Send personalized texts to match your customers' preferences.