Learn about business text message services from SimpleTexting.

Business Text Messaging

SMS messaging services can help your business enhance marketing and communication strategies by enabling 1-on-1 texting on an existing line or a new dedicated number.

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Businesses love SimpleTexting for SMS services.

PEPSICO uses SimpleTexting for SMS marketing. Century 21 uses SimpleTexting for SMS marketing. UBER uses SimpleTexting for SMS marketing. LEGOLAND uses SimpleTexting for SMS marketing. BrightMove uses SimpleTexting for SMS marketing. Michigan Democratic Party uses SimpleTexting for SMS marketing. Marriott uses SimpleTexting for SMS marketing. KAPLAN uses SimpleTexting for SMS marketing. Columbia University uses SimpleTexting for SMS marketing. Samsung uses SimpleTexting for SMS marketing. Stanford University uses SimpleTexting for SMS marketing. SimpleGive uses SimpleTexting for SMS marketing. ALCOA uses SimpleTexting for SMS marketing. MichiganTech uses SimpleTexting for SMS marketing. Denny's uses SimpleTexting for SMS marketing. Chick-fil-A uses SimpleTexting for SMS marketing. Playtika uses SimpleTexting for SMS marketing. Michigan State University uses SimpleTexting for SMS marketing.

Why you should choose a business texting service.

Want to enhance communications, improve brand perception, and maximize sales and revenue?

Then business text messaging might be right for you.

An SMS messaging service for business lets you use a regular 10-digit or toll-free phone number to send and receive company communications via text.

Whether you want to text enable an existing landline, VoIP line, or register a brand-new number, SimpleTexting can get you up and running fast with business text messaging.

Business texting is better for customer support.

According to Market Strategies International 1, today’s consumers want brands to have a simple mobile messaging option for customer support.

66% of consumers either prefer mobile messaging or consider it their second choice for communications when compared to phone and email.

70% of consumers want to use mobile messaging for troubleshooting, and nearly two-thirds want to use it for purchases or reservations.

85% of Millennials and 54% of non-Millennials would pay more for a product/service that has mobile messaging support.

Reach more customers with SMS for businesses.

SMS messaging lets businesses reach more of their customers.

With the rising popularity of mobile apps and extensions like click-to-text, there’s a good chance your customers are already trying to text your business, and you just don’t realize it. All of their questions, comments, feedback, and sales inquiries are going… nowhere. Kinda makes you think, doesn’t it?

Business texting is a great way to let people skip the headaches and simply text customer service.

There’s no need for anyone to install an app on their phone—as far as your customers are concerned, it works just like regular text messaging. Simple as pie. Piece of cake, Jake.

Send notifications with a business text messaging service.

Business texting can simplify internal communications.

You can also use business text messaging to streamline internal communications. Keep your managers, employees, contractors, and other stakeholders up to date on corporate news and events by sending texts instead of—or in addition to—sending emails.

  • Set up a convenient texting network for your entire staff to use
  • Send notifications about important updates via text blast
  • Stay connected with your field staff or outside sales team

How you can benefit from business texting and SMS services.

SimpleTexting makes business texting a snap, no matter what industry you’re in. It’s simple, convenient, affordable, and secure. Do it all right from your computer, phone or tablet, in real time.

Business texting for Hotels.

Hotels

Simplify bookings with reservations by text. Offer greater convenience to your guests by adding text-based room and concierge services. No more hold music.

Business texting for Restaurants.

Restaurants

Speed up dinner reservations by letting people text in to claim their spot. Easily manage reservation changes and cancellations with 1-on-1 texting.

Business texting for Churches.

Churches

Allow your congregation to submit donations to a dedicated church number. Maintain a 24/7 text helpline to allow people to submit prayer requests and seek counseling.

Business texting for Doctor Offices.

Doctor Offices

Manage your assistants and office staff through a single business texting dashboard. Make appointment reminders more personal by sending them from your office phone number.

Business texting for E-Commerce.

E-commerce

Manage orders, shipping notifications, and returns with a text-enabled toll-free business number. Add texting as a customer support channel that people can access anytime.

Don’t see your business type or industry here? We can still help you!

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SimpleTexting makes business texting accessible to any business and industry. Get in touch with one of our support specialists to discuss your unique needs today.

How is business text messaging different from other texting services?

SMS messaging for businesses is primarily used for 1-on-1, non-marketing purposes such as customer service or informational messaging.

Mass texting, on the other hand, involves high-volume marketing campaigns sent over a short code.

Business texting Mass texting
Number 10-digit phone number 5- or 6-digit short code
Campaign 1-on-1 texts Mass texts
Opt-ins None Keywords, web forms

Get started with a business text messaging plan.

SimpleTexting makes it easy for any business to start sending SMS messages with a dedicated business number.

If you already have a mass texting account, your plan will stay the same, and your credits will be shared across mass texting and business texting.

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