Business Text Messaging Service

SimpleTexting is a comprehensive business texting service that enables two-way SMS conversations and convenient mass texting to your contacts.

  • Get your sales or customer service team texting customers
  • Send marketing campaigns, alerts, reminders, and more
  • Automate your texting and never do the same work twice

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Business Text Messaging Service

A Business Texting Service Trusted By Thousands of Businesses

Starbucks is using SimpleTexting for Text Marketing Services
Cisco is using SimpleTexting for Text Marketing Services
LEGOLAND is using SimpleTexting for Text Marketing Services
Century 21 is using SimpleTexting for Text Marketing Services
Samsung is using SimpleTexting for Text Marketing Services
Stanford University is using SimpleTexting for Text Marketing Services
Chick-fil-A is using SimpleTexting for Text Marketing Services
Marriott is using SimpleTexting for Text Marketing Services
Kaplan is using SimpleTexting for Text Marketing Services

What Is Business Text Messaging?

Business text messaging is a service that allows businesses or organizations to utilize SMS messaging for customer support, recruiting, sales and more. Using a business SMS platform can help your company scale customer-facing and internal communications while simplifying processes for critical marketing or service functions.

Why Should You Use a Text Service for Business?

Using text messaging for business with a business SMS service like SimpleTexting can have a significant impact on the success of your marketing campaigns. Here are just a few features that make a great business text messaging app.

Easy to Use

You want a service that you can sign up for and use straight away.

Supports Two-Way Texting

A business text messaging service must support two-way conversations.

Integrates With Other Apps

No app is an island. Your SMS app needs to offer multiple integrations.

Has a Mobile App

You want to be able to manage your business SMS from anywhere.

Flexible and Affordable Pricing

Avoid high monthly pricing or low-volume plans missing key features.

Enables Teamwork

You want the ability to add multiple numbers and team members.

Our Business Text Messaging Service Makes Communicating Easy

If you're tired of seeing your emails and calls go unopened or unanswered, then reach your audience with business SMS.

Get Your Customer-Facing Teams Texting

Get Your Customer-Facing Teams Texting

Enable the customer service and sales teams at your business to send proactive outgoing text messages and respond to incoming questions.
  • Deliver a hassle-free, “no hold” customer experience
  • Turn conversations into conversions by texting leads 1-on-1
  • Manage all incoming and outgoing texts in our powerful inbox

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Reach a List of Customers Instantly

Reach a List of Customers Instantly

Use SMS marketing to drive purchases, send alerts, and more. Include photos, personalize your texts, and track link clicks.
  • Drive more business with targeted promotions
  • Use our audience management tools to reach specific groups
  • Track performance with our analytics tools

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Create Set-It-and-Forget-It Automations

Create Set-It-and-Forget-It Automations

Send automated texts and never miss an opportunity to connect with people when it matters.
  • Send recurring campaigns at an interval of your choice
  • Trigger messages from other apps using our integrations
  • Set an auto reply when you’re not able to respond

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Why Is SimpleTexting the Best Business Text Messaging Service?

We’re not shy about the fact there are a hundred and one business texting services out there. Here’s why you should choose ours.

We're Human

From setting up your account to sharing best practices, real humans are with you every step of the way. If you need help at any point, it’s easy to get in touch with an expert by phone, chat, or email.

We’re Best-In-Class

With over a decade’s experience helping companies and organizations build powerful connections with their audiences, we’ve received hundreds of 5-star reviews from real SimpleTexting customers on G2.com.

We're Easy to Implement

You’ve got a lot on your plate, so you want software that is quick to implement and easy to use. No training is required, and SimpleTexting works from any computer, tablet, or phone.

A Business Texting Service Built to Make Your Life Easier

SimpleTexting's messaging platform for business SMS gives your company or organization the right tools and guidance to reach your goals–whatever they are.

Add Multiple Team Members

Give each department, salesperson, or location in your enterprise their very own text-enabled number.

Use SimpleTexting Mobile

Access all our powerful features when you’re on the go using our iOS and Android apps.

Collect Phone Numbers

Add your existing contacts and use features like text-for-info to rapidly collect phone numbers.

Send MMS Messages

Create a vibrant experience for your customers with picture and video messaging.

1,000+ Integrations

Connect all of your favorite apps and web services to SimpleTexting using our integrations.

Add Multiple Phone Numbers

Give all your departments, customer service reps, and sales agents access to text messaging.

Scheduled Texts

Set a specific date and time for your texts that’s hours, days, or months in advance.

Analytics

See how your messages are performing. Track results and measure success with our analytics.

Organize Contacts

Create separate lists for customers, leads, employees, or any other group of contacts.

Learn How Others Are Using Our Text Service for Business

See how others are using business text messaging to improve their communication, and learn how to follow in their footsteps.

Image for Jurassic Quest Sees 98% Click-Through Rates on Its Texts

Jurassic Quest Sees 98% Click-Through Rates on Its Texts

Jurassic Quest is a traveling dinosaur exhibit that holds over 100 life-size dinosaurs. Here’s how it uses texting to ensure visitors have a dino-mite time.

Read their success story
Image for How Toroe Eyewear Generated an Extra $7K in 30 Days with Our Mobile Sign-Up Widget

How Toroe Eyewear Generated an Extra $7K in 30 Days with Our Mobile Sign-Up Widget

Using SimpleTexting’s Mobile Sign-Up Widget to advertise a 10% discount, Toroe Eyewear generated an extra $7,028 in store revenue in a month. That’s a 156x return on its text marketing channel.

Read their success story
Image for How A-1 Self Storage Uses SMS to Improve Customer Satisfaction

How A-1 Self Storage Uses SMS to Improve Customer Satisfaction

Learn why one of California's most highly reviewed self-storage facilities uses text messages to communicate with new and existing customers.

Read their success story

More Success Stories

Make the Most of Business Text Messaging With the Right Number

You need a text-enabled phone number to start business texting. We offer different number types to suit all budgets and needs.

Toll-Free Phone Number

We start every account with a complimentary toll-free texting number capable of texting large groups or individuals. This is our most popular solution!

Dedicated Short Code

Get your own memorable 5 or 6-digit number. Our experts will guide you through the whole process, from working with carriers to launching your first campaign.

Registered Local Number

Send messages from an area code your customers recognize. Text-enable your current business number or get a new one just for your texting needs.

Business Text Messaging Service FAQs

Have questions about our business texting service? Get answers below.


What is business text messaging?

Business text messaging is a service that allows organizations to utilize SMS messaging for customer support, recruiting, sales and more. Business SMS messaging helps scale processes and simplify internal communications.
{"@type": "Question", "name": "What is business text messaging?", "acceptedAnswer": {"@type": "Answer", "text": "Business text messaging is a service that allows organizations to utilize SMS messaging for customer support, recruiting, sales and more. Business SMS messaging helps scale processes and simplify internal communications.
"}}

As long as you’re texting just one individual, it’s the same thing as texting someone from your personal cellphone. In other words, you don’t need to request permission beforehand. If you plan on sending promotional texts to large groups, you must have express consent from each contact before sending your message.
{"@type": "Question", "name": "How does consent work with business texting?", "acceptedAnswer": {"@type": "Answer", "text": "As long as you’re texting just one individual, it’s the same thing as texting someone from your personal cellphone. In other words, you don’t need to request permission beforehand. If you plan on sending promotional texts to large groups, you must have express consent from each contact before sending your message.
"}}

Anyone that needs to reliably connect with an audience can benefit from business texting. Our customers use it for support, sales, marketing, recruiting, internal communication, and much more. Get some inspiration by visiting our success stories.
{"@type": "Question", "name": "Who can use business texting?", "acceptedAnswer": {"@type": "Answer", "text": "Anyone that needs to reliably connect with an audience can benefit from business texting. Our customers use it for support, sales, marketing, recruiting, internal communication, and much more. Get some inspiration by visiting our success stories.
"}}

We set up every account with a complimentary toll-free number that’s approved for 1-on-1 messaging and mass texting. If you’d prefer, you can use a registered local number with your area code! These are capable of 1-on-1 messaging and texting groups.
{"@type": "Question", "name": "What numbers can I use for business text messaging?", "acceptedAnswer": {"@type": "Answer", "text": "We set up every account with a complimentary toll-free number that’s approved for 1-on-1 messaging and mass texting. If you’d prefer, you can use a registered local number with your area code! These are capable of 1-on-1 messaging and texting groups.
"}}

Absolutely. Our customer support team is happy to help you connect your landline, toll-free or VoIP number to SimpleTexting.
{"@type": "Question", "name": "Can I keep my current business number?", "acceptedAnswer": {"@type": "Answer", "text": "Absolutely. Our customer support team is happy to help you connect your landline, toll-free or VoIP number to SimpleTexting.
"}}

You still can! When you connect your current number to our platform, calls will go to your phone and texts will be routed to your SimpleTexting Inbox.
{"@type": "Question", "name": "What if I want to keep receiving calls on my number?
", "acceptedAnswer": {"@type": "Answer", "text": "You still can! When you connect your current number to our platform, calls will go to your phone and texts will be routed to your SimpleTexting Inbox."}}


Ready to Try Business Texting?

Start your free two-week trial of our business texting service today. No credit card required.