Want to enhance communications, improve brand perception, and maximize sales and revenue?
Then business text messaging might be right for you.
An SMS messaging service for business lets you use a regular 10-digit or toll-free phone number to send and receive company communications via text.
Whether you want to text enable an existing landline, VoIP line, or register a brand-new number, SimpleTexting can get you up and running fast with business text messaging.
According to Market Strategies International 1, today’s consumers want brands to have a simple mobile messaging option for customer support.
66% of consumers either prefer mobile messaging or consider it their second choice for communications when compared to phone and email.
70% of consumers want to use mobile messaging for troubleshooting, and nearly two-thirds want to use it for purchases or reservations.
85% of Millennials and 54% of non-Millennials would pay more for a product/service that has mobile messaging support.
With the rising popularity of mobile apps and extensions like click-to-text, there’s a good chance your customers are already trying to text your business, and you just don’t realize it. All of their questions, comments, feedback, and sales inquiries are going… nowhere. Kinda makes you think, doesn’t it?
Business texting is a great way to let people skip the headaches and simply text customer service.
There’s no need for anyone to install an app on their phone—as far as your customers are concerned, it works just like regular text messaging. Simple as pie. Piece of cake, Jake.
You can also use business text messaging to streamline internal communications. Keep your managers, employees, contractors, and other stakeholders up to date on corporate news and events by sending texts instead of—or in addition to—sending emails.
SimpleTexting makes business texting a snap, no matter what industry you’re in. It’s simple, convenient, affordable, and secure. Do it all right from your computer, phone or tablet, in real time.
Simplify bookings with reservations by text. Offer greater convenience to your guests by adding text-based room and concierge services. No more hold music.
Speed up dinner reservations by letting people text in to claim their spot. Easily manage reservation changes and cancellations with 1-on-1 texting.
Allow your congregation to submit donations to a dedicated church number. Maintain a 24/7 text helpline to allow people to submit prayer requests and seek counseling.
Manage your assistants and office staff through a single business texting dashboard. Make appointment reminders more personal by sending them from your office phone number.
Manage orders, shipping notifications, and returns with a text-enabled toll-free business number. Add texting as a customer support channel that people can access anytime.
Don’t see your business type or industry here? We can still help you!
SimpleTexting makes business texting accessible to any business and industry. Get in touch with one of our support specialists to discuss your unique needs today.
SMS messaging for businesses is primarily used for 1-on-1, non-marketing purposes such as customer service or informational messaging.
Mass texting, on the other hand, involves high-volume marketing campaigns sent over a short code.
| Business texting | Mass texting | |
| Number | 10-digit phone number | 5- or 6-digit short code |
| Campaign | 1-on-1 texts | Mass texts |
| Opt-ins | None | Keywords, web forms |
What if I need both types of texting?
You’re in luck! With SimpleTexting, you can have business texting and mass texting in the same account. Manage subscribers, build lists, and set up mass text campaigns on a short code. Then, simply click to switch over to business text messaging for individual communications on your dedicated business number.
SimpleTexting makes it easy for any business to start sending SMS messages with a dedicated business number.
If you already have a mass texting account, your plan will stay the same, and your credits will be shared across mass texting and business texting.
Ready to get started?
Contact us today for more information about text messaging services for your business.