Automated Text Message Services for Business
Automated text messages can transform your business communications as an affordable way to stay in touch with customers and stakeholders via convenient SMS messages.
- Set up a text-for-info keyword
- Schedule messages in advance or create drip campaigns
- Enable automatic out of office messages
- And more!
Businesses Love SimpleTexting's Automated Texting Service
What Are Automated Text Messages?
Learn how an automated text service can help you schedule, drip, or trigger automatic text messages to send on their own, at the exact time you need them to.
Text message or SMS automation is the process of sending text messages to one or more recipients on a particular day and time that is pre-scheduled. Automated texts can also be sent using a drip method in which messages are triggered after a user performs a certain action.
No matter your use case, SimpleTexting has a multitude of ways for you to automate your text messages.
Want to see how automated texts work? Text PreviewST to (833) 602-8038.
How to Send Automated Text Messages
Automated text messages for business can look different depending on your needs. Learn more about some of our automation tools designed to save you time and money.
Follow Up With Customers AutomaticallySend a staggered series of text messages after someone joins your list to reduce lead drop-off and keep your brand top of mind.
- Effortlessly follow up with or upsell leads
- Automatically collect feedback or request reviews
- Onboard and convert new customers
—Josh Barker, Real Estate Agent
Autoreply to Contacts Outside Office HoursAway messages allow you to get back to customers automatically with a standard response you can switch on/off or set for specific times. Use it to:
- Let contacts know when you’ll get to their message
- Give customers another way to reach you
- Reply to messages when you’re out of the office
Schedule Your Messages to Send in AdvanceOne of the simplest ways to automate your messages is to schedule them ahead of time. You can schedule your text message campaigns to send things like:
- Appointment reminders
- Rating or review requests
- Sales follow ups
Integrate 1,000+ Popular Apps With SimpleTextingConnect the apps you love like Shopify, Mailchimp, and Google Calendar to automate your SMS strategy. We offer both Zapier and native integration options to make it easy to add texting to all of your organization’s favorite tools. For example:
- Send texts to new form submissions
- Gather emails by text and sync them with your email service
- Send abandoned cart messages to online shop visitors
Respond Automatically to Questions and RequestsTriggers, also known as sub-keywords, allow you to get back to customers with lightning speed. Automatically respond to:
- Common customer queries
- Requests for information
- Product or service requests
Save Time and Reuse Previously Sent MessagesDuplicate any of your previously sent campaigns with the option to edit the message if needed. When you duplicate a campaign you re-send the message copy along with any:
- Attachments such as photos or videos
- Specific audience segmentation
- Original campaign add ons
Share Personalized Birthday Messages to Customers AutomaticallyEngage your customers by sending an automated birthday message on their special day. All it takes is three easy steps.
- Create your keyword
- Customize the birthday autoresponse and the optional birthday confirmation text
- Write your birthday message and set the time of day you want the message sent out.
Benefits of Automated Text Messages for Business
Explore some of the ways an automated message can benefit your business.
Scheduling messages connects you with leads faster, solves more customer queries, and eliminates tedious communication tasks.
Build Customer Loyalty
Not only does automated texting make you available at any hour, it’s also preferred by customers, according to our latest study.
Drive More Sales
It’s no secret that faster response times lead to higher conversion rates. With automated texting, you can reply within seconds.
Onboard New Customers
With keywords, triggers, or autoresponders, you can build a personalized onboarding experience.
Provide Around the Clock Engagement
Avoid missing out on a customer request when you automate your communications strategy.
Deliver a Better Experience
Be there for your customers when you send thoughtful messages and provide on-demand responses at the times they need it most.
Automated Text System Success Stories
Gather inspiration for some businesses who have utilized SMS automation in innovative ways.
How Mason-McDuffie Combines Event and SMS Marketing to Generate Qualified Leads
Automated Message FAQs
Still have questions? Explore these answers to the most common automated SMS queries, or click the blue chat button in the corner of your screen to connect with a team member!