Navigating SMS Blog

Strong opinions and shared thoughts on text marketing, business, and tech. By the makers of SimpleTexting.

Improve Your Customer Service With Text Messaging

Texting for customer service can save your business a ton of time, too. Hello, IT. Have you tried turning it off and on again? – Roy Trenneman, The IT Crowd What Is Texting for Customer Service and Support? A growing number of businesses are using a business text message service to develop more effective service […]



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Texting Etiquette – What’s Appropriate to Send Via Text Message?

With nearly everyone sending text messages these days, you may be wondering what kind of texting etiquette to practice. What is and isn't appropriate to send via text message? Learn some fun facts about texting etiquette in this helpful guide.

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Check Out The 2017 SimpleTexting $1,000 College Scholarship Winners

Congrats to Addison and Emily, our 2017 college scholarship contest winners! There were 1,000+ submissions this year, and these two essays came out on top.



How Mobile App Captivated 20 Million with SMS Stories

A mobile reading app called Hooked is keeping millions of people engaged by using a fresh storytelling format—text messages.

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Image for Text Messaging Can Help 200,000 More Students Enroll in College

Text Messaging Can Help 200,000 More Students Enroll in College

In our Text Messaging for Schools industry guide, we wrote about how schools can use SMS to send reminder texts, emergency alerts, and more to keep students engaged and in-the-know. A related story appeared in The New York Times in a Jan. 6 op-ed, “Text Your Way to College,” showing how text messaging can have a significant impact on college enrollment among low-income students. In a 2013 study, […]

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How MSNBC Uses SMS Marketing

How are businesses and news outlets using SMS marketing today? The possibilities with text marketing are virtually endless, but one of the most popular features is to send customized alerts to subscribers. Interested in hearing about the latest current events the moment they happen? With text message marketing, now you can. Most of America’s leading news sources, like CNN, allow you to […]