Best Practices

Ever wonder if there’s something you could be doing a little better? We’re here to help you feel confident about your texting efforts.

How to get started with text-based customer service

Customers want the same thing they always have: to be valued and to have a good experience. But preferences around how customers want to communicate with businesses have changed. Just look at the growing popularity of text-based customer service.



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Why You Should Add “Call or Text Us” to Your Site Today

Never miss out on a lead because you didn't provide the right contact method. Text enable your business and start reaching your audience quicker.

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How Text Message Marketing Works for Businesses and Organizations

Text marketing can drive more sales, increase customer loyalty, and ultimately help grow your business. But—before we inundate you with all of its benefits—you likely want to know what text marketing is and how it works.



Reheat a Cold Lead With These 13 Text Templates

Learn how to bring a cold lead back into your sales funnel with these thirteen conversation starters built to create conversation.

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Image for Need Retail Sales Conversation Starters? Copy These Text Message Templates

Need Retail Sales Conversation Starters? Copy These Text Message Templates

Need some help starting meaningful conversations with your retail customers? Learn how to acquire, nurture, and retain leads with these 17 text message templates.

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4 email templates you can steal to gather SMS subscribers

Convert your existing email contacts into SMS subscribers with these four customizable email templates you can copy and paste.