Best Practices

Ever wonder if there’s something you could be doing a little better? We’re here to help you feel confident about your texting efforts.

3 Reasons to Switch to Automated SMS Healthcare Appointment Reminders 

Still sending patient appointment reminder texts manually? Automate them instead to increase staff efficiency, reduce errors, and improve the patient experience.



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How to Use SMS to Deliver Bad News to Your Customers

Despite our best efforts, sometimes we let our customers down. When done correctly, SMS marketing can be a highly effective way to deliver bad news. Learn how.

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Is SMS marketing invasive? Yes, but it doesn’t have to be

There are so many examples of SMS marketing gone wrong. But done right, it can lead to major pay offs.



2022 texting & SMS marketing statistics

We surveyed 1,300+ consumers, business owners, and digital marketers to understand how these parties view texting and SMS marketing in 2022.

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11 Memorial Day Text Message Templates That Get Clicks

Use these Memorial Day text message templates and best practices to get customers excited about your sales and promotions.

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Cold texting is a big no-no: Here’s what to do instead

The bad news is that cold texting is illegal. The good news is you can follow these tips to encourage prospects to opt in to your text messages.