When is the best time to send SMS blasts? I looked at tons of proprietary and original research to give you answers.
The best time to send SMS blasts in 2023 is noon in your audience’s time zone. The best day to send SMS blasts in 2023 is Thursday.
There are a lot of opinions on this topic across the Internet, so I decided to skip the speculation and go straight to the data to figure out the best times to send text campaigns.
These are the 10 original research reports I analyzed to gather the following information:
The best time to send SMS blasts is 12 p.m.
The top three best times to send SMS blasts are noon, 2 p.m., and between 6-8 p.m.
Rather than pinpointing a specific “worst” time to send marketing text messages from your SMS software, most of these reports simply advise that you avoid sending texts late at night or early in the morning.
If you send your texts at midnight or 4 a.m., you risk irritating your contacts and encouraging them to unsubscribe.
Personally, there’s no sale on overalls or dog toy discount tempting enough that I’d like to see it before I’m up and caffeinated for the day.
The best day to send SMS blasts is Thursday.
According to these studies, the three best days to send SMS blasts are Thursday, Friday, and Saturday.
The best days of the week to send text campaigns, ranked from best to worst:
According to these studies, the worst day to send text marketing campaigns is Monday. That’s because (you guessed it), most of your contacts will be overwhelmed with the tasks and messages that start their week.
When you text your contacts, you’ll want to make sure (as much as possible) they’re in a relaxed, receptive frame of mind. That’s easiest when you reach out to them on not the most stressful day of the week.
That’s a top three based on my research, but if that seems a little limiting, here are some other time slots to try:
To this point, you’ve been learning about when you send texts to make sure your customers will see them.
It’s also important, though, to consider which days might yield the most conversions, not just opens.
This is a good way to map out when your texts will give you the most bang for your buck, which will save you some headaches. It looks like Saturday and Tuesday are your best bets for high conversion rates.
Narrowing it down a little further, Textedly’s data offers a good look at the best time to send your text messages (mostly) regardless of the day.
Use these popular times as a guide for scheduling out messages ahead of their send times, and you’ll have perfectly timed texts without much work from you. This data suggests the best times and days to send texts are just before noon and between 7-9 a.m. on Tuesdays and Thursdays.
💡 Pro tip: Most texts go out on the hour or half-hour marks. To avoid getting lost in the shuffle, send your messages at times like 10:18 a.m. or 12:43 p.m.
Although by this point you’ve learned a lot of concrete days and times that work well for your SMS blasts, there’s really no one-size-fits-all answer as to when you, the owner of your unique business, should send out SMS marketing messages.
That’s because every business has a different target audience with individual habits, needs, and locations.
There are a few ways to narrow down the best possible time to send marketing texts to your audience:
Run a test. Week 1. Try sending it only in the am Week 2. Send mid-day Week 3. Send in the evening. (Doesn’t have to be every week. Just how often or frequently you want to send the promotions). We just want to test different time intervals to see if it increases sales/foot traffic to your business). Compare the results after and then make that choice of when to send. –James, Senior Art Director, source: reddit
🔖 Related Reading: SMS Marketing Best Practices
Compliance is vitally important in the world of text marketing, so make sure you have your subscribers’ consent before you text them.
The easiest way to set this up is to use a compliant opt-in method like a keyword or web form.
Going back to my earlier point about catching your customers in a relaxed state of mind, make sure you avoid common rush hours like 4-6 p.m. and 7-9 a.m.
After all, your contacts won’t be paying a lot of attention to your messages if they’re trying to navigate traffic at the same time.
Your customers need a little time at the beginning and the end of their day to decompress, spend time with family, or just relax without worrying about reading or answering a message from a business.
When we talk about timing, we also have to take different time zones into account. You may send out a text at 2 p.m. Pacific Time, which is perfect, but keep in mind that your contacts on the East Coast will get that message at 5 p.m., right in time for rush hour.
You’ll also see a world of difference when you start personalizing your texts with relevant details like names, locations, or birthdays that your subscribers have shared with you. You can then use locations to segment your text sends to the best times for each time zone.
“When sending text messages, be smart about when you send them. Think about your customers’ availability and time zones. Use data analytics tools to determine peak engagement times and adjust your messaging schedule accordingly. This way, you show you care about what your customers want, and that makes them like you more and stay with you longer.” – Campbell Tourgis, Executive VP & Chief Operating Officer at Wainbee
Start your marketing messages off on the right foot by letting subscribers know how many texts they can expect to receive from you in a given week or month.
That way, you can be sure they want to hear from you exactly as often as you plan to reach out, and you can comfortably send your messages without worrying that you’ll catch them off guard.
Take advantage of the momentum you have when someone buys from you by sending out a text immediately following their purchase (you can even automate the messages to make it a little easier).
You can include a thank you for their purchase, offer to help them personally with any concerns, or just wish them well.
On the same note, don’t let too much time pass after a customer fails to complete their purchase.
When you notice an abandoned cart, send out a message within the following day (using my recommended times as a guide) to remind them to come back and snag their items.
This one requires some discretion on your part. Sending a sweet text to wish your subscribers a happy Thanksgiving might be okay, but avoid sending a sales pitch on Christmas Day.
Instead, if you’re running holiday-specific deals or content, plan to send them out a week or a few days in advance of the holiday.
It’s not just holidays that require a little restraint. You should also avoid sending marketing texts to your customers when important, distressing current events go down.
When there’s a major tragedy in the news, it’s a good time to take a day off from texting out of respect.
Drew Wilkinson contributed to this piece.