Best Practices

Ever wonder if there’s something you could be doing a little better? We’re here to help you feel confident about your texting efforts.

How to thank customers for their reviews + 6 real-life examples to inspire you

It’s crucial to appreciate customers for their reviews. Here are the best practices and examples to help you send a “thank you for your review” message to customers.



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How to set up text alerts for your business

Find out how to use text alerts for your business to reach your customers faster and get them to take action.

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19 auto-reply text message examples and how to set them up

From out of office messages to lead generating auto replies, learn how to set up and send your own auto-reply text messages.



Text, don’t call: How to connect with millennial customers

You’ve heard all about the millennial horror of making or taking phone calls. As a business owner, how can you best connect with your millennial customers? We’ll tell you what you need to know.

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Image for 5 Proven Appointment Reminder Scripts to Reduce No Shows

5 Proven Appointment Reminder Scripts to Reduce No Shows

Appointment reminder scripts help your staff work more efficiently and reduce no-shows. Read on for tips and example scripts.

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6 ways responsible businesses avoid carrier filtering

Learn how businesses and SMS marketers avoid carrier filtering and make sure their messages reach their customers' inboxes.