Best Practices

Ever wonder if there’s something you could be doing a little better? We’re here to help you feel confident about your texting efforts.

How to write a thank you for your purchase message [+ templates]

Everyone responds well to a brilliant show of gratitude. But how do you thank people after they purchase your product or do what you want? That’s what we will cover.



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19 auto-reply text message examples and how to set them up

From out of office messages to lead generating auto replies, learn how to set up and send your own auto-reply text messages.

Image for 45+ texting and SMS marketing statistics to know in 2023

45+ texting and SMS marketing statistics to know in 2023

71% of consumers are signed up to receive texts from businesses in 2023. We surveyed 1,400 consumers, business owners, and digital marketers to understand how these parties view and use SMS in 2023.



5 Proven Appointment Reminder Scripts to Reduce No Shows

Appointment reminder scripts help your staff work more efficiently and reduce no-shows. Read on for tips and example scripts.

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6 ways responsible businesses avoid carrier filtering

Learn how businesses and SMS marketers avoid carrier filtering and make sure their messages reach their customers' inboxes.

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How to Use SMS to Deliver Bad News to Your Customers

Despite our best efforts, sometimes we let our customers down. When done correctly, SMS marketing can be a highly effective way to deliver bad news. Learn how.