Navigating SMS Blog

Strong opinions and shared thoughts on text marketing, business, and tech. By the makers of SimpleTexting.

Manage Complaints and Feedback With SMS

Besides identifying and resolving issues, managing complaints and feedback by SMS allows you to avoid very public takedowns.



Image for What is curbside delivery?

What is curbside delivery?

Curbside delivery shows no signs of slowing down in popularity. We’ll break down the basics to help you set up your own curbside pickup system.

Image for Conversational Commerce Is Changing Your Customer’s Expectations

Conversational Commerce Is Changing Your Customer’s Expectations

The emergence of conversational commerce represents the next big opportunity for brands and retailers to capture and engage with their audience.



8 Questions You Need to Ask When Choosing a Paid SMS Service

There are more paid SMS services on the market than ever before. Here’s how to choose the best one.

Send Your First Message in Minutes

Start a text marketing campaign or have a 1-on-1 conversation today. It's risk free.
Sign up for a 14-day trial and get access to all of our features.

Try Us Free

No credit card required

Image for How To Write The Perfect Appreciation Text Message

How To Write The Perfect Appreciation Text Message

Learn how to write the perfect customer appreciation text message as well as sample scenarios when you may want to send one.

Image for Why You Should Send Product Launch Text Messages

Why You Should Send Product Launch Text Messages

If you need your next product launch to be a huge success, your go-to-market strategy must include text messaging.