So you’ve heard of VoIP numbers and you probably associate them with voice calls. A lot of people don’t realize that VoIP numbers have another important ability—texting.
Just as VoIP enables you to place calls using the internet, it’s just as capable of doing the same thing for text messages. Connect with anyone in North America from a number with your area code.
How exactly does VoIP texting work? And what makes it different from traditional phone-to-phone texting? We’ll answer both of these questions and more.
VoIP texting is a text-enabled virtual phone number that isn’t assigned to a device, but rather to a user. And that user (or users) can send texts by using an internet connection. In short, it lets you send text messages to cellphones from your computer or our app.
When you buy a cellphone you also need to buy a cellphone plan to make it more than just a glorified calculator/camera. Cellphone plans enable things like calls, texts, and data. With a traditional cellphone plan you can send texts and calls to another cellphone, or a group of cellphones (hello group chat).
With VoIP, you can still do all of that, but you’re not limited to a physical phone! You can also:
Text-enabling your business opens up a plethora of opportunities. Here are just a few of the ways your organization could leverage VoIP to serve your needs.
Top-tier customer support requires a multi-channel approach. A VoIP number gives you the versatility to talk on the phone and text back and forth with customers, all from the same number at the same time.
Make it easier for customers, employees, and partners to stay on the same page and communicate with one primary channel to distribute information.
One of the most common uses of VoIP numbers is for large conference calls. But what happens after you hang up?
You can cut down on missed meetings and appointments dramatically when you combine texting and calling.
Texting is a fantastic tool for reaching people quickly with questions, offers, alerts, and surveys. They’re almost always read and receive some of the best response rates out of all the digital communication mediums. But what sets VoIP texting apart from using a traditional cellphone to send your organization’s texts?
If you’re considering the switch, here are some of the undeniable benefits and abilities that make this tool so desirable for many:
Any device equipped with wifi or internet connection (tablets, laptops, desktops, etc.) can act just like a cellphone with VoIP and send text messages. To the recipient, it’s virtually undetectable that the text is coming from anything other than another phone. But as the sender, you have the added flexibility of texting from anywhere and anything with an internet connection!
If you’re just looking to text enable your business, it all begins in just a few steps.
💡SimpleTexting Tip: Here at SimpleTexting we’re a provider who is actually able to text-enable VoIP numbers. So if you’d like to add voice services alongside your number, know that you might actually end up saving money by opting for a third-party VoIP provider for calling, and SimpleTexting for your SMS needs.
We hope after this crash course on VoIP texting, you’re feeling a little more confident in your options. If you’re interested in learning more about the added benefits of internet-enabled texting don’t hesitate to reach out. As this technology continues to evolve, so do we! Let us help you work through the digital minefield that is the world of virtual communication.