Employee text messaging system

Keep your employees in the loop and up to date in seconds with our employee texting app.

  • Send meeting reminders and agendas
  • Keep in communication with departments across the business
  • Reach off-site staff in seconds
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A screen grab from SimpleTexting's employee text system that shows the ability to send a mass text to a list of employees and track clicks and responses.
The world's leading brands trust SimpleTexting to reach their employees
Starbucks is using SimpleTexting for Text Marketing Services
Cisco is using SimpleTexting for Text Marketing Services
LEGOLAND is using SimpleTexting for Text Marketing Services
Century 21 is using SimpleTexting for Text Marketing Services
Samsung is using SimpleTexting for Text Marketing Services
Stanford University is using SimpleTexting for Text Marketing Services
Chick-fil-A is using SimpleTexting for Text Marketing Services
Marriott is using SimpleTexting for Text Marketing Services
Kaplan is using SimpleTexting for Text Marketing Services

What is an employee texting app?

An employee texting app makes it possible for companies to text team members individually or all at once with mass texts. An employee texting platform is better than texting from a personal cellphone for a few reasons:

Why use an employee text message app?

If you run a small business, you likely text your employees from your personal phone. An employee texting software helps you keep you work and personal separate by allowing you to mass text your employees from one dedicated place.
Unlike phone calls, with texts you have a written record of all employee communication. This reduces mix-ups and keeps everyone on the same page.
With SimpleTexting, you can give multiple members access to your account. This makes it easy for your HR team to easily stay in touch with employees and get out important communication.

How to send employee text messages

You know the use cases, but the question is, how do you send your employee texts? It’s easy and it takes only seconds.

1. Create or upload your contact list
If you already have your employees’ numbers (and consent to text them), you can add them as a CSV or Excel spreadsheet. If not, you can add employees manually or use a web form or text-to-join keyword to bring them in.

2. Write your text
You can use campaigns for large-scale updates or the inbox for individual interactions. Want to send segmented campaigns to specific groups? We’ve got you.

3. Hit “send”
Once it’s written, send your message off, schedule it for a future date and time, or set it to recur at regular intervals.

What to send through an employee text messaging system

One of the biggest perks of employee text messaging is that it’s versatile, and you can use it for a variety of use cases depending on your needs. Here are some of the most popular we’ve seen among our users.

Image of an employee receiving a text that reads

Meeting all-calls and reminders

Keep meeting attendance high and your team in the loop by sending out text reminders ahead of important meetings (virtual or otherwise). You can even schedule these messages to send automatically at a set date and time so you can set them and forget them.
    Image of a nurse with a text message example overlaid. The text reads,

    Shift scheduling

    Switching shifts can be a headache if you’re coordinating with a traditional group chat. With an employee texting platform, you can send out a mass text with the shifts you need covered and coordinate with individual employees through the inbox to get scheduling done faster and more efficiently.
      Image of a fire exit door with an example text message on top. The text reads,

      Emergency notifications

      Don’t get caught without a way to communicate with your team when things go wrong. Whether it’s a fire, inclement weather, power outage, or other emergency, you can trigger an emergency alert text to your entire staff or specific departments (via segments) to get a headcount or communicate instructions.
        Image of a field technician. He received a text that reads,

        Employee education

        If your industry requires continuing education in order to maintain licensing (like real estate does), you can send links to courses, registration pages, or event sign-up forms to help your employees keep their continuing ed current.
          Image of a landscape worker mowing a lawn. He received a text that reads,

          Off-site employee communications

          Remote work is everywhere lately, and so are companies that send employees out into the field. While off-site employees may not be next to their computers, they’re likely to have their phones within arm’s reach, which means you can text them with important updates or questions.
            An office worker is looking at this phone. He received a text that reads,

            Newsletters and company updates

            Visibility is important in every organization, and you can easily let your staff now about company-wide news or regular updates on things like goals or milestones with a brief text. Include the news in your text itself or add a link to your favorite update page.
              A portion of the SimpleTexting UI is shown. It shows the ability to create a text-to-apply keyword. Someone has texted in the keyword careers and received back the text,

              Hiring and recruiting

              You can use text messaging recruiting software to advertise open positions, make it easy for candidates to apply, and simplify async conversations. Announce new openings to existing employees and ask them to refer colleagues.

                What you can do with our employee texting platform

                We could go on and on about the ease and efficiency of texting, but to save time, here are a few major benefits of employee text messaging.

                Add multiple users
                Within your SimpleTexting account, you can add multiple members of your team to help you manage your employee text alerts. You can even assign them specific contact lists and adjust each team member’s access as needed.

                Write internal notes
                Want to communicate a crucial detail to your coworker without contacts seeing it? Just leave it as a note within the inbox and your fellow team members will see it when they next log in.

                Send two-way and mass texts
                You’ll need the flexibility to get in touch with your entire team at once, each individual staff member, and any number in between. With that in mind, SimpleTexting offers both mass texting and two-way SMS options for every account.

                Real results from customers who use our employee text messaging system

                Image for How IntelyCare Uses SimpleTexting to Support Its Rapid Growth

                How IntelyCare Uses SimpleTexting to Support Its Rapid Growth

                IntelyCare has gone from strength to strength, raising an impressive $45 million at the start of this year. As the company expands across America, here’s how it’s using text messages to communicate with its database of nurses.

                Read their success story
                Image for NHC Manages Their 50 Locations Through One SMS Platform

                NHC Manages Their 50 Locations Through One SMS Platform

                Janet Broadrick has mastered the art of internal communications with a distributed workforce. Learn about how she uses SMS.

                Read their success story
                Image for Keeping Union Members in the Loop with Text Message Reminders

                Keeping Union Members in the Loop with Text Message Reminders

                People rarely ignore a text. Here’s how the International Brotherhood of Electrical Workers used that fact to revamp their event reminder system.

                Read their success story

                Employee texting app FAQs

                Still got questions about employee text alerts? You’re not alone. Here are some of the most common questions we’ve heard on the subject.

                What is employee SMS?

                Employee SMS is a type of text messaging that takes place among employees at organizations.
                Yes, you can send text messages to employees as long as you have express written consent from them before you do.
                Frankly, the sky’s the limit on how to use text messaging among your employees, but common use cases include meeting reminders, training and education materials, and scheduling discussions.
                Companies use a range of tools to communicate with their employees, from emails to chat platforms like Slack, but we happen to think that SMS is the easiest and most efficient.
                The process looks slightly different depending on the platform you use, but within SimpleTexting, you can send a mass text to your employees from the Campaigns tab on the left-hand menu.

                Try our employee texting system

                Our free trial lets you send a text to yourself so you can see exactly how it works before you start texting employees.

                Published: October 17th 2023