Employee text messaging system: Keep on-the-go staff informed

The world's leading brands trust SimpleTexting to reach their employees

Starbucks is using SimpleTexting for Text Marketing Services

Cisco is using SimpleTexting for Text Marketing Services

LEGOLAND is using SimpleTexting for Text Marketing Services

Century 21 is using SimpleTexting for Text Marketing Services

Samsung is using SimpleTexting for Text Marketing Services

Stanford University is using SimpleTexting for Text Marketing Services

Chick-fil-A is using SimpleTexting for Text Marketing Services

Marriott is using SimpleTexting for Text Marketing Services

Kaplan is using SimpleTexting for Text Marketing Services

What is an employee texting app?

An employee texting app makes it possible for companies to text team members individually or all at once with mass texts. An employee texting platform is better than texting from a personal cellphone for a few reasons:

Why use an employee text message app?

Keep work texts separate

If you run a small business, you likely text your employees from your personal phone. An employee texting software helps you keep you work and personal separate by allowing you to mass text your employees from one dedicated place.

Maintain a record of communication

Unlike phone calls, with texts you have a written record of all employee communication. This reduces mix-ups and keeps everyone on the same page.

Loop in team members

With SimpleTexting, you can give multiple members access to your account. This makes it easy for your HR team to easily stay in touch with employees and get out important communication.

How to send employee text messages

You know the use cases, but the question is, how do you send your employee texts? It’s easy and it takes only seconds.

1. Create or upload your contact list

If you already have your employees’ numbers (and consent to text them), you can add them as a CSV or Excel spreadsheet. If not, you can add employees manually or use a web form or text-to-join keyword to bring them in.

2. Write your text

You can use campaigns for large-scale updates or the inbox for individual interactions. Want to send segmented campaigns to specific groups? We’ve got you.

3. Hit “send”

Once it’s written, send your message off, schedule it for a future date and time, or set it to recur at regular intervals.

What to send through an employee text messaging system

One of the biggest perks of employee text messaging is that it’s versatile, and you can use it for a variety of use cases depending on your needs. Here are some of the most popular we’ve seen among our users.

Image of an employee receiving a text that reads

Meeting all-calls and reminders

Keep meeting attendance high and your team in the loop by sending out text reminders ahead of important meetings (virtual or otherwise). You can even schedule these messages to send automatically at a set date and time so you can set them and forget them.

Image of a nurse with a text message example overlaid. The text reads,

Shift scheduling

Switching shifts can be a headache if you’re coordinating with a traditional group chat. With an employee texting platform, you can send out a mass text with the shifts you need covered and coordinate with individual employees through the inbox to get scheduling done faster and more efficiently.

Image of a fire exit door with an example text message on top. The text reads,

Emergency notifications

Don’t get caught without a way to communicate with your team when things go wrong. Whether it’s a fire, inclement weather, power outage, or other emergency, you can trigger an emergency alert text to your entire staff or specific departments (via segments) to get a headcount or communicate instructions.

Image of a field technician. He received a text that reads,

Employee education

If your industry requires continuing education in order to maintain licensing (like real estate does), you can send links to courses, registration pages, or event sign-up forms to help your employees keep their continuing ed current.

Image of a landscape worker mowing a lawn. He received a text that reads,

Off-site employee communications

Remote work is everywhere lately, and so are companies that send employees out into the field. While off-site employees may not be next to their computers, they’re likely to have their phones within arm’s reach, which means you can text them with important updates or questions.

An office worker is looking at this phone. He received a text that reads,

Newsletters and company updates

Visibility is important in every organization, and you can easily let your staff now about company-wide news or regular updates on things like goals or milestones with a brief text. Include the news in your text itself or add a link to your favorite update page.

A portion of the SimpleTexting UI is shown. It shows the ability to create a text-to-apply keyword. Someone has texted in the keyword careers and received back the text,

Hiring and recruiting

You can use text messaging recruiting software to advertise open positions, make it easy for candidates to apply, and simplify async conversations. Announce new openings to existing employees and ask them to refer colleagues.

What you can do with our employee texting platform

We could go on and on about the ease and efficiency of texting, but to save time, here are a few major benefits of employee text messaging.

Add multiple users

Within your SimpleTexting account, you can add multiple members of your team to help you manage your employee text alerts. You can even assign them specific contact lists and adjust each team member’s access as needed.

Write internal notes

Want to communicate a crucial detail to your coworker without contacts seeing it? Just leave it as a note within the inbox and your fellow team members will see it when they next log in.

Send two-way and mass texts

You’ll need the flexibility to get in touch with your entire team at once, each individual staff member, and any number in between. With that in mind, SimpleTexting offers both mass texting and two-way SMS options for every account.

Real results from customers who use our employee text messaging system

Healthcare

How IntelyCare Uses SimpleTexting to Support Its Rapid Growth

IntelyCare has gone from strength to strength, raising an impressive $45 million at the start of this year. As the company expands across America, here’s how it’s using text messages to communicate with its database of nurses.

Read their success story