Automated Text Message Services That Get Responses

With automated text messages, you can send the right message at the right time to your entire audience, all without extra work on your end.

  • Create keywords that generate automatic responses, such as welcome messages
  • Design drip campaigns that move leads closer to making a purchase
  • Enable automatic out-of-office messages, review requests and more
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Automated Text Message Services For Higher Engagement

Businesses Love SimpleTexting's Automated Texting Service

Starbucks is using SimpleTexting for Text Marketing Services
Cisco is using SimpleTexting for Text Marketing Services
LEGOLAND is using SimpleTexting for Text Marketing Services
Century 21 is using SimpleTexting for Text Marketing Services
Samsung is using SimpleTexting for Text Marketing Services
Stanford University is using SimpleTexting for Text Marketing Services
Chick-fil-A is using SimpleTexting for Text Marketing Services
Marriott is using SimpleTexting for Text Marketing Services
Kaplan is using SimpleTexting for Text Marketing Services

What Are Automated Text Messages?

The process of text message automation involves sending an SMS or MMS message through the use of an automatic trigger rather than direct manual intervention.

With automated text messaging, a user can compose a text or multimedia message that will be automatically sent to selected subscribers at a defined time or after a certain action is performed.

This type of marketing automation is becoming increasingly popular among businesses and organizations of all sizes, and automated text services are an effective way to make outreach and engagement more simple and affordable.

How Does Automated Text Messaging Work for Your Business?

Automating text messages may sound technical, but it couldn’t be easier with SimpleTexting’s SMS marketing platform. It helps you:

Save Time
Scheduling messages connects you with leads faster, solves more customer queries, and eliminates tedious communication tasks.

Build Customer Loyalty
Not only does automated texting make you available at any hour, it’s also preferred by customers, according to our latest study.

Drive More Sales
It’s no secret that faster response times lead to higher conversion rates. With automated texting, you can reply within seconds.

Onboard New Customers
Build a personalized onboarding experience that’s customized to your customers’ behavior.

Provide Around the Clock Engagement
Avoid missing out on a customer request when you automate your communications strategy.

Deliver a Better Experience
Be there for your customers by sending thoughtful messages and providing on-demand responses at the times they need it most.

What are the Benefits of Automated Text Messages?

There are a variety of features and benefits of automated text messaging, but these are some of the best ways that text automation can improve your marketing campaigns.

Set Up a Text-for-Info Program

Set Up a Text-for-Info Program

When a customer texts a keyword to your number, you can automatically generate a response. Take this opportunity to:
  • Craft the perfect welcome message
  • Invite customers to text for more info
  • Share a photo in your keyword confirmation

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Follow Up With Customers Automatically

Follow Up With Customers Automatically

Send a staggered series of text messages after someone joins your list to reduce lead drop-off and keep your brand top of mind.
  • Effortlessly follow up with or upsell leads
  • Automatically collect feedback or request reviews
  • Onboard and convert new customers
“Drip campaigns help me and my team make sure no leads fall through the cracks. We set this thing up years ago and it’s been running on cruise control ever since.”
—Josh Barker, Real Estate Agent

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Autoreply Outside Office Hours

Autoreply Outside Office Hours

Away messages allow you to get back to customers automatically with a standard response you can switch on/off or set for specific times. Use it to:
  • Let contacts know when you’ll get to their message
  • Give customers another way to reach you
  • Reply to messages when you’re out of the office

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Schedule Messages to Send in Advance

Schedule Messages to Send in Advance

One of the simplest ways to automate your messages is to schedule them ahead of time. You can schedule your text message campaigns to send things like:
  • Appointment reminders
  • Personalized birthday messages
  • Rating or review requests
  • Sales follow ups

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Integrate 1,000+ Popular Apps With SimpleTexting

Integrate 1,000+ Popular Apps With SimpleTexting

Connect the apps you love like Shopify, Mailchimp, and Google Calendar to automate your SMS strategy. We offer both Zapier and native integration options to make it easy to add texting to all of your organization’s favorite tools. For example:
  • Send texts to new form submissions
  • Gather emails by text and sync them with your email service
  • Send abandoned cart messages to online shop visitors

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Respond Automatically to Questions and Requests

Respond Automatically to Questions and Requests

Triggers, also known as sub-keywords, allow you to get back to customers with lightning speed. Automatically respond to:
  • Common customer queries
  • Requests for information
  • Product or service requests
All with a string of alternative keywords that, when texted in, generate an automatic pre-set response. For example, you can set a CONTACT trigger that will automatically reply with your organization’s contact information!

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Save Time and Reuse Previously Sent Messages

Save Time and Reuse Previously Sent Messages

Duplicate any of your previously sent campaigns with the option to edit the message if needed. When you duplicate a campaign you re-send the message copy along with any:
  • Attachments such as photos or videos
  • Specific audience segmentation
  • Original campaign add ons
You can also reuse your most frequently sent messages by saving them as templates. Cut down on time spent typing out detailed messages and keep templates on hand for any occasion!

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Automated Message FAQs

Still have questions? Explore these answers to the most common automated SMS queries, or click the blue chat button in the corner of your screen to connect with a team member!

Who can use automated text messages?
Anyone that needs to reliably connect with an audience can benefit from automated text messages. Our customers span several industries and use it for things like support, sales, marketing, recruiting, internal communication, and much more. Get some inspiration by visiting our success stories.
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We set up every account with a complimentary local number that’s approved for 1-on-1 messaging and mass texting. If you’d prefer, you can use a toll-free number after upgrading! These are capable of 1-on-1 messaging and texting groups under 50 people. We can also help you text-enable your existing business landline.
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Automated text messaging services from SimpleTexting start at $29 for 500 credits per month and go up from there based on how many messages you intend to send. All automated SMS plans come with unlimited keywords and contacts, reliable support from top-notch humans, and free incoming messages. Check our plans and pricing here.
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There are several rules and regulations that must be followed when using automation for marketing, including automated text messaging. For example, you must obtain express consent from people before texting them, and you must provide an easy option for them to opt-out of communications if they so choose. For more information on rules and regulations, check out our ultimate guide to compliance.
{"@type": "Question", "name": "Is automated texting regulated by any laws or rules?", "acceptedAnswer": {"@type": "Answer", "text": "There are several rules and regulations that must be followed when using automation for marketing, including automated text messaging. For example, you must obtain express consent from people before texting them, and you must provide an easy option for them to opt-out of communications if they so choose. For more information on rules and regulations, check out our ultimate guide to compliance."}}

Create a Free Account to Try Automated Texting for Your Business

Ready to get started with automated text messages? Sign up today for our 14-day trial! We'll set you up with a text-enabled number and 50 message credits.
No credit card required.