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How to Switch From Zipwhip to SimpleTexting
With Zipwhip announcing the end of account changes on April 30, 2022, now is the time to transition to SimpleTexting.
With Zipwhip announcing the end of account changes on April 30, 2022, now is the time to transition to SimpleTexting.
We’ve spoken with a lot of Zipwhip customers recently.
They’re concerned about the impending shutdown and finding a new business texting software that works for them. They’re looking for something that has all the features they need and can be implemented quickly.
In short, they’re worried about the change and how to make it as smooth as possible. If that sounds like you, then you’ve come to the right place.
This guide briefly covers what makes SimpleTexting such an excellent alternative to Zipwhip and how to make a seamless transition.
Our elevator pitch is simple: switch to a platform that offers more capabilities than Zipwhip and doesn’t limit the contacts, keywords, phone numbers, or users on your account.
Basically it’s everything you expect out of an SMS marketing platform—and then some.
The best part is that we offer some of the most affordable pricing on the market with plans starting as low as $29 for 500 SMS.
Before making a decision we encourage you to read customer reviews on third-party websites such as Capterra and G2 to see what customers say and most importantly, sign up for a free trial.
📌 Want to learn more? Download this PDF for a complete comparison.
We’ve outlined the process for moving from Zipwhip to SimpleTexting below in four steps.
Creating a free trial account with SimpleTexting takes less than two minutes and there’s no commitment or credit card required.
During your 14-day trial, you get access to almost everything SimpleTexting has to offer. You’ll be able to:
However, we do put some limits on our trial to help prevent spam such as the number of contacts you can add. It’s why we suggest you use the time to test out our features and make sure our platform can do everything you need it to.
These demo videos should help you familiarize yourself with how everything works.
We recommend upgrading to a paid plan once you’re ready to launch.
Our pricing structure is simple and is based on how many messages you’d like to send on a monthly basis (no contracts) and it’s easy to change plans if you over (or under) estimated your messaging volume. You can view our pricing here.
Unfortunately, Zipwhip doesn’t make exporting data very easy and they currently don’t offer the ability to click a button and export your contact lists.
The good news is that there are some workarounds depending on the size of your contact list. This tutorial provides a way to copy and paste your contacts into a Google sheet.
You could also send Zipwhip Support a message requesting an export of your data as they may be able to help.
Once that’s done all you need to do is follow this straightforward help center article to adding these contacts to SimpleTexting.
If you’d like to continue sending texts from the same phone number you’re currently using on Zipwhip, you’ll need to:
1. Provide the number you’d like to use to our customer service team. You can email them at [email protected] with this request or start a conversation with them using our live chat.
2. Register it for 10DLC with SimpleTexting. (Unfortunately your registration from Zipwhip will not pass to us.)
So far customers of Zipwhip have been left to their own devices to find a new text messaging service and export their data. This has left a lot of businesses unsure of how to proceed.
The good news is we’re here to make sure you’re squared away and ready to go with a new texting solution as soon as possible so that you don’t find yourself in panic mode as Zipwhip closes shop.
Our knowledgeable support team is available 7-days a week to answer all your questions. Just click the blue chat box in the right-hand corner to start a conversation with an onboarding specialist.
Drew Wilkinson is a copywriter at SimpleTexting where he focuses on customer education and hopes to show you every way possible that SimpleTexting can transform the way you communicate with your audience.
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