Learn what A2P messaging is as well as the most common use cases for this marketing tool.
If you’re at all familiar with what we do here at SimpleTexting, then you already know a bit about A2P SMS messaging. You just may not have known what it was called!
A2P (application-to-person) messaging is defined as the process of sending text messages from an application, such as SimpleTexting, directly to a mobile user. It’s also commonly referred to as “enterprise” or “professional” SMS.
A business may use A2P SMS messaging for several reasons, from banking notifications, to critical alerts and marketing notifications. Other reasons to use A2P messaging include:
On the other hand, P2P (person-to-person) messaging is defined as back-and-forth texts sent between two humans. In other words, a conversation!
With SimpleTexting, you can have 2-way conversations. Even though you are using an application, the recipient won’t be able to tell. Messages will appear as though they came from a phone.
There are four basic steps that occur when you send an A2P (application-to-person) message:
Until recently, people strictly associated A2P SMS with mass texts, or automated messages such as appointment reminders, shipping notifications, one-time passwords, and two-factor authentication.
In October 2019, the Cellular Telecommunications Industry Association (CTIA) released an update to their Messaging Principles and Best Practices.
In it, they clarified that P2P messaging must be between two consumers. People acting on behalf of businesses or organizations are not considered consumers. This, in turn, widened the definition of A2P messaging.
P2P (Person-to-Person/Peer-to-Peer) messaging refers to conventional conversational two-way SMS or MMS messaging between individuals. As noted above, A2P is where a person receives text messages from an application.
The big difference is that messages that do not originate from a mobile device with a SIM card are regarded as A2P messages. Beyond that, wireless carriers treat P2P texting and A2P text messages differently in terms of the type and volume of traffic allowed.
There are plenty of benefits of A2P SMS, many of which are specific to different industries and use cases. However, there are some A2P benefits that are universal.
High response rates
SMS engagement rates are six to eight times higher than email marketing engagement rates.
Faster response time
The average response time for a text message is 6,000% (60X) faster than email.
High conversion rates
The average SMS campaign conversion rate is 45%.
With SimpleTexting, you can choose a local number, a short code, or a toll-free number (just don’t forget to have your toll-free number verified). This means you don’t have to worry about sharing your personal number.
High volume messaging
If you’re looking to send messages to large groups of people at once, A2P SMS allows you to do it in one click.
Archive all your communications in one space for safe record keeping.
Our SMS API allows you to add custom texting capabilities to your existing software or products.
There are just a few of the benefits of texting. For more industry-specific insights, check out our industry guides for text marketing.
10DLC, which stands for 10-digit long code messaging, gives businesses and organizations the power to send bulk text messages from a number with an area code local to your business. In the past, high-volume text messaging was reserved for short codes and toll-free lines.
Learn more about 10DLC and sending A2P text messages from a local number here, and get the rundown on registering your local number here.
Meghan Tocci is a content strategist at SimpleTexting. When she’s not writing about SaaS, she’s trying to teach her puppy Lou how to code. So far, not so good.More Posts from Meghan Tocci
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