Navigating SMS Blog

Strong opinions and shared thoughts on text marketing, business, and tech. By the makers of SimpleTexting.

How to send SMS shipping updates

With automated SMS order updates, you ensure customers are kept in the loop. Here's how to send them.



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9 Useful Tips for Collecting Phone Numbers for SMS Marketing (Updated)

One of the most important things you can do as a marketer is grow your audience. Use these tips to grow your SMS subscriber list and collect phone numbers.

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How To Be More Attentive to Your Customers’ Needs

From the subtle art of smart upselling to tips and tricks for personalization. Learn how to optimize your customer service strategy to drive more sales.



How to Use In-Store Messaging Successfully

Learn what makes a successful in-store message display as well as how text-enabling your ad can be the key to driving more sales.

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Here’s Why You Need to Avoid Pre-Checked Opt-In Boxes

Growing lists is a great thing—as long as that growth is meaningful. Pre-checking opt-ins can set your marketing efforts up for failure. Here’s what to do instead.

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Best Email Review Request Templates

Learn about the art of writing the perfect review request as well as how you can use texting to boost the efficacy of your ask.