Easily Collect Feedback and Data with Text Surveys
Text message surveys make it easy to gather data, capture feedback, improve your product or service, and grow your business.
- Send mobile surveys to groups
- Collect votes by text and tally results!
- Follow up with respondents
Trusted by Businesses of All Sizes
How Text Message Surveys Work
Text message surveys allow you to send a series of questions to your customers or employees to request their feedback. Whether you need to measure satisfaction with NPS scores or collect votes for a contest, text surveys can help.
Watch along with our on-demand demo to learn how to set up a popular type of survey known as “text to vote.” To participate, all your audience has to do is text a keyword to your number. They’ll instantly receive a message with multiple-choice options. Then they just text in their choice and our platform will tally the results!
Benefits of SMS Surveys
Why do text message or SMS surveys work? Because people always check their phones.
Inspire members who haven’t been around in a while to return. Send the highlights from the latest service they missed.
Engagement at Scale
Make your subscribers feel valued and included by asking for their input and sending them the survey results.
Customize your SMS survey and automatically send out a thank-you-text to everyone who replies with an answer
Simplicity All Around
Your subscribers will love how easy it is to take an SMS survey. And you’ll love how easy it is to set one up.
A text message survey will only run you a few pennies per text. Cost-effective consumer insights, anyone?
Reach More People
Everyone has a cellphone, and everyone reads their texts. Reach people, even when you don’t have their email address.
3 Ways to Send SMS Surveys
Need to collect votes, feedback, or NPS scores? We make it easy to send the right type of text message survey to your customers.
Grow Your List and Gather VotesText to Vote Surveys are a great tool to collect feedback and grow your list. Send “TextSurveys” to 900900 to see how it works!
- Let anyone vote on your next decision
- Make fans and customers feel involved
- Engage your crowd in a fun and easy way
Why Choose SimpleTexting For Your Text Surveys?
Work with the text message survey software trusted by brands across the U.S. Just take a look at the results our customers see:
Learn how Matykos Beauty uses SMS to encourage sales, improve their collections, and collect thousands of valuable customer reviews!Read their success story
SoGal is a nonprofit whose mission is to close the diversity gap in entrepreneurship and venture capital. Find out how text messages help them measure their impact.Read their success story
Collecting daily information from nearly 150 participants is tricky. Find out why the team at WFU turned to text messages to facilitate their research.Read their success story
SMS Survey Ideas
Need some ideas for an SMS survey? Here are a few quick industry-specific brainstorms to help you get started.
Frequently Asked Questions About SMS Surveys
After nearly a decade sending SMS surveys, we've received a lot of questions. These are the most common.