SMS survey tool solution: Ask questions and gather feedback
SMS surveys are a powerful tool for connecting with your audience, collecting their thoughts, and boosting engagement.
- Send text surveys to groups
- Collect votes by text and tally results!
- Follow up with respondents
Trusted by businesses of all sizes
How text message surveys work
SMS surveys allow you to send a series of questions to your customers or employees to request their feedback. Whether you need to measure satisfaction with NPS scores or collect votes for a contest, text surveys can help.
Watch along with our on-demand demo to learn how to set up a popular type of survey known as “text to vote.” To participate, all your audience has to do is text a keyword to your number. They’ll instantly receive a message with multiple-choice options. Then they just text in their choice and our platform will tally the results!
Benefits of SMS surveys
Why do text message or SMS surveys work? Because people always check their phones.
Engagement at scale
Simplicity all around
Reach more people
3 ways to send text surveys
Need to collect votes, feedback, or NPS scores? We make it easy to send the right type of text survey to your customers.
Grow your list and gather votesText to Vote Surveys are a great tool to collect feedback and grow your list. Send “TextSurveys” to 900900 to see how it works!
- Let anyone vote on your next decision
- Make fans and customers feel involved
- Engage your crowd in a fun and easy way
Give subscribers a voice with pollsSend a text survey to your existing customers’ phones with our multiple choice polling feature.
- Ask customers to provide feedback
- See instant, real-time results
- Follow up with participants automatically
Send links to your favorite survey sitesCreate a survey with dedicated survey software like SurveyMonkey, Google Forms, or Typeform and then link to it within your text message 😊
- Track click-through rates
- Send automated reminders
- Segment your audience by participation
Customer reviews and testimonials
Check out what real business owners have to say about using text surveys.
Surveys keep students engaged
Founder/CEO of LEAP
SMS product surveys bring customers to our funnel
Gathering feedback for our nonprofit
Executive director, SoGal Foundation
Surveys helped us gather research
Program Coordinator, Wake Forest University
SimpleTexting SMS surveys
Gather important feedback and stay top-of-mind with your subscribers in just a few clicks. Plus, you can try our SMS survey service free for two weeks.
Set up fast
Send SMS surveys
Analyze your results
AI message generator
Unlimited contacts and keywords
SMS survey ideas
Need some ideas for an SMS survey? Here are a few quick industry-specific brainstorms to help you get started.
SMS survey examples
Now that you know more about SMS surveys and how you can use them, let’s look at a few examples of how these surveys look in real life.
Text to vote (multiple-choice polls)
- Tri-blend t-shirts
Customer satisfaction (CSAT) score
Frequently asked questions about SMS surveys
After nearly a decade sending SMS surveys, we’ve received a lot of questions. These are the most common.