Boost your sales with SimpleTexting for e-commerce and retail
Use our e-commerce and retail SMS marketing tool in a new way to attract new customers, send personalized store promotions, reduce cart abandonment, and provide two-way customer support
- Unlimited keywords and contacts
- No long-term commitments
- Technical support 7 days a week
No credit card required
What is SMS Marketing for E-commerce and Retail?
SMS marketing for e-commerce and retail is a powerful way to connect with customers instantly through text messages. It allows businesses to send promotions, product updates, cart reminders, and exclusive offers directly to a shopper’s phone—driving engagement, conversions, and repeat purchases. With high open rates and fast delivery, SMS is one of the most effective tools for boosting sales and building customer loyalty in a crowded digital market.
Benefits of SMS marketing for e-commerce and retail businesses
Once you get started, you’ll likely discover even more advantages unique to your business. Until then, here are just a few key benefits you can expect from SMS marketing for e-commerce and retail:
- Higher customer engagement, including faster feedback and stronger interactions
- Unmatched reach across virtually any customer segment
- Reduced reliance on time-consuming customer service calls through automated updates and support
- Stronger appeal to mobile-first and millennial shoppers
- Improved customer loyalty through consistent, personalized communication
- Tailored notifications that feel relevant and timely
- Lightning-fast response times compared to email or phone
Benefits of Exceptional Response Rates
79%
79% of consumers have signed up to receive texts from businesses in the past year – 2024 Texting and SMS Marketing Statistics. You’ll reach your audience with text blasts.
81%
81% of consumers check text notifications within 5 minutes of receiving a text blast – 2023 Texting and SMS Marketing Statistics. You’ll engage your audience with text blasts.
45%
45% of consumers have purchased from a business after receiving a text from them – 2023 Texting and SMS Marketing Statistics. You’ll grow sales with text blasts.
Key Features of SMS Marketing for E-commerce and Retail
- Abandoned Cart Reminders: Automatically remind customers when they’ve left items behind—turning missed opportunities into sales.
- Order & Shipping Notifications: Send real-time order confirmations, tracking updates, and delivery alerts to keep customers in the loop.
- Personalized Promotions: Use customer data to send targeted discounts, product recommendations, and exclusive deals.
- Time-Sensitive Flash Sales: Reach your entire list within minutes to promote limited-time offers and maximize urgency.
- Two-Way Messaging: Let customers reply to texts for fast support, feedback, or to ask product questions.
- Loyalty & VIP Campaigns: Reward repeat shoppers with early access to sales, birthday discounts, or special rewards via text.
- Campaign Analytics & Reporting: Track clicks, delivery rates, and conversions so you can fine-tune every campaign.
- Seamless Ecommerce Integrations: Connect with platforms like Shopify, BigCommerce, and WooCommerce to streamline your SMS workflows.
Bring Texting into your E-commerce or Retail Business in Just 3 Steps
1. Create an Account
2. Add Contacts
3. Start Texting
The texting platform that top retail and e-commerce brands trust
Designed for growing e-commerce and retail business
Our platform is easy to use, but we don’t skimp on the SMS marketing benefits we provide to busy e-commerce and retail businesses looking for specialized support, affordable pricing, and outstanding results.
Build your SMS contact list
Use our keywords and web forms to invite customers to get product alerts, sales notifications, or order updates.- Grow your list of contacts quickly
- Collect phone numbers, emails, and more
- Make subscribing to future SMS messages a breeze
Expand your reach with mass texting
Send messages and offers to large groups to get even more out of every SMS campaign.- Drive more retail and e-commerce business with sales and promotions
- Get the word out about new products
- Reach specific groups of customers, or an entire list
- Compliment your email marketing efforts
Set communications on autopilot
Use autoresponders to streamline customer communications and elevate their experience.- Send promotions to specific customer segments
- Keep customers up to date with order status updates and delivery notifications
- Generate more reviews from satisfied customers
- Reduce cart abandonment with personalized text reminders
Supercharge your sales and support
Resolve customer issues quickly and close more deals at the same time with text.- Save time with template replies
- Stay organized with internal notes on conversations
- Accelerate reply time and boost response rate by ditching emails
Why retail businesses & online stores prefer SimpleTexting
Ranked the best based
on 600+ reviews from SimpleTexting customers
Unmatched integrations to get you started quickly
Customize your SMS platform with 1,000+ integrations including Shopify, BigCommerce, WooCommerce, MailChimp, Drip, and more.
Mailchimp
Got a Mailchimp account? Sync it with SimpleTexting and start sharing contacts between the two platforms.
Zapier
Create automatic processes by connecting SimpleTexting to 1,000+ apps including Gmail, Facebook and more.
Hubspot
Integrate HubSpot with SimpleTexting to send a text message for new form submissions, contacts, tickets, calendar tasks, and more.
Salesforce
Integrate Salesforce with SimpleTexting to automatically add new Salesforce leads to a SimpleTexting list and send them text messages.
SMS API
Add texting capabilities to your existing system through our powerful API. Together we’ll build beautiful SMS-enabled products.
More Integrations
Connect SimpleTexting on the web apps you already use. Take your marketing to the next level by adding text messaging to the mix.
Don’t just take our word for it
See what real retail and e-comm businesses have to say about us.
SimpleTexting is the perfect partner and technology tool
G2 Review
Texting customers is a common sense decision
Toroe Eyewear
We find that people are actively waiting for the text
Whiskey Seeker Tackle
Text messages are great for promoting sales or special offers
Welstand Boutique
We've helped thousands of e-commerce and retail brands start texting
Here are a few of their stories.
How Artist Couture Grew Its SMS Subscriber List by 670% With Our Mobile Sign-Up Widget
Learn how the hugely popular cosmetics line Artist Couture uses text marketing to grow its community and increase online sales.
Read their success story
How Toroe Eyewear Generated an Extra $7K in 30 Days with Our Mobile Sign-Up Widget
Using SimpleTexting’s Mobile Sign-Up Widget to advertise a 10% discount, Toroe Eyewear generated an extra $7,028 in store revenue in a month. That’s a 156x return on its text marketing channel.
Read their success story
Whisker Seeker Tackle Sees a 25% Conversion Rate From Its MegaDeals Text Promotions
Whisker Seeker Tackle spotted a glaring gap in the market and turned it into a thriving e-commerce and wholesale business. Learn how entrepreneur Matt Davis leverages SMS text marketing services to drive sales.
Read their success storyNot sure which text marketing tactics will work for YOUR business?
Build the perfect text marketing strategy tailored to your needs and budget.