Navigating SMS

Set your retail store up for prolonged success by following these steps to ensure continual growth of contacts over time.

Facebook Lead Ads are much more than just “forms.” They’re an inexpensive way to turn prospects into leads. And with text messages, you can turn those leads into customers.

While we may not work out of a physical office at SimpleTexting, there is one ‘office’ that we do frequent – the offices of Dunder Mifflin. After hearing the news about The Office leaving Netflix, the show has been on an endless loop in our homes in an effort to squeeze in as many episodes […]

Bring all your channels together. Here’s how to make phone calls and send text messages from one dedicated business number.

Got a growing congregation? A welcome sequence of texts with keywords and autoresponders ensures new church members get the information they need.

Sharing lines of worship via text message is a way to grow your church community and spread the word outside the confines of your 60 minute mass.

You’re busy enough with your online store without constantly handling customer support. Here’s how to automate and improve your e-commerce customer service with texting.

It happens. Sometimes people unsubscribe from your messages. The good news is there’s plenty you can do to make sure you keep as many contacts as possible.

Learn how to identify fake text messages and protect yourself from text message scams before it’s too late.

Customer service complaints happen. Don’t panic! Here are four common, negative experiences your customer may run into, and how to handle them effectively.

Annual appeal letters are the biggest donation opportunity for many nonprofits. Learn some tips and tricks to make sure your annual appeal helps you go beyond your goal.

Follow along as we explore how smartphone technology has evolved over the last 20 years, and how it has impacted the way we do business.

Learn how to improve your contact cards with this list of best practices complete with examples. Help your connection cards meet modern day standards.