Navigating SMS

What is the difference between a transactional SMS and a promotional SMS? And why does this difference matter? Get the lowdown here.

No matter how small your team and budget, there are actionable steps you can take to get more customers fast.

Get more people to attend your gym’s online classes and explore unique ways to engage your existing members from a distance.

Wondering whether text messages are HIPAA-compliant? In this guide, we’ll outline what you can and can’t send to patients for HIPAA-compliant texting.

From emergency alerts to simple can’t-miss messages, text message announcements are the best way to send instant updates.

Choosing a school messaging app can be challenging. In this simple guide, you’ll learn how to pick the right app to send texts to students, parents, and faculty.

Sending a text message when a customer’s food or table is ready is just one way to run a restaurant more efficiently with text messaging.

Learn the basic definition of a landline number as well as what it can and can’t do, why someone should have one, how to get one, and more.

Customers want the same thing they always have: to be valued and to have a good experience. But preferences around how customers want to communicate with businesses have changed. Just look at the growing popularity of text-based customer service.

Tips to communicate quickly and effectively with staff, customers, patients, parents, and more during the pandemic.

Are you struggling to write your 1st, or even 100th, text message? Let’s see what the famous writer Ernest Hemingway can teach us about writing texts.

Make it easy to encourage customers to leave reviews for your business by learning how to get the review link for a listing on Google, Facebook, Capterra and Yelp.

If you have multiple locations, then sending promotional texts based on a subscriber’s location is critical. It’s also easier than you think.