How CC4C streamlined nonprofit communication with SimpleTexting

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Discover how CC4C, an Austin nonprofit, sends communications to families, volunteers, and donors 50% more efficiently, and keeps outreach organized for the whole team with SimpleTexting.

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Industry

Nonprofit

Website

www.cc4c.org

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Company

CC4C is a Texas nonprofit supporting children with rare and undiagnosed conditions.

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Challenge

Relying on personal texting to manage outreach and reminders across families, volunteers, and donors.

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Results

Cut communication time in half, unified messaging for the team, and automated reminders for seamless outreach.

Cheyanna’s Champions 4 Children (CC4C) is a nonprofit in Austin, Texas, dedicated to enhancing the quality of life for children with rare or undiagnosed conditions. Through unique programs, events, and community support, CC4C helps families feel connected and empowered.

For Alison Hans, Director of Programs, keeping in touch with families, volunteers, and donors was vital – but using her personal phone to manage countless reminders and updates wasn’t sustainable.

“It was a lot of back-and-forth on my cell phone. I wanted something that would help me cut down the time it takes to organize, while keeping everything in one spot.”

The challenge: managing outreach without overload

Coordinating nonprofit programs requires juggling multiple audiences: families, volunteers, donors, and supporters. Alison needed a solution that could:

  • Schedule and automate reminders for events
  • Reduce time spent on repetitive communication
  • Keep work messages separate from her personal phone
  • Make it easy for other team members to engage with different groups
I wanted something like a push notification system where I could do scheduled or recurring texts. SimpleTexting has it all and has saved me a lot of time and keeps everything organized in one place.”
Allison Havens

Allison Havens

Director of Programs

The solution: SimpleTexting

CC4C adopted SimpleTexting to streamline communication across all of their audiences. With its easy-to-use scheduling, recurring texts, and group texting features, the platform became the hub for all outreach.

“One of the features I really like is recurring texts. I have messages that go out every Sunday, and I don’t have to worry about them. I can even set an end time. That’s been a huge lifesaver.”

Alison also found it simple to bring her team onboard:

I’ve been able to teach other team members to use SimpleTexting for communications with donors, supporters, and volunteers. We can easily set up those text campaigns separately and see what’s been sent in the past year if we need to.
Allison Havens

Allison Havens

Director of Programs

The Results: Time Savings and Better Organization

By switching to SimpleTexting, CC4C has cut communication time in half while improving organization and efficiency.

  • 50% time savings – Scheduling and recurring texts eliminated repetitive back-and-forth, freeing up hours for program work.
  • Easy team collaboration – Multiple staff members can access and manage messages in one texting platform, instead of relying on Alison’s personal phone.
  • Flexible, organized outreach – With scheduled groups, recurring texts, and the ability to exclude people who’ve already RSVP’d, CC4C ensures each message goes to exactly the right audience.
Everything is in one place now, and it’s easy for the whole team to see and manage. It’s probably saved us half the amount of time typically spent sending outreach.”
Allison Havens

Allison Havens

Director of Programs

What’s next for CC4C

With SimpleTexting powering its communication, CC4C can focus on what matters most: supporting families and building community around children facing rare challenges. For Alison, it’s not just about saving time – it’s about creating a smoother, more professional experience for everyone involved.

“If your nonprofit has a lot of events and reminders to send, SimpleTexting is definitely something to consider. It’s easy to use, generous with credits, and helps the whole team stay connected.”

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