SMS for Healthcare

SMS for Healthcare

Major hospital networks and private practices across the country choose SMS alerts to communicate reliably with patients, doctors, administrators, and other staff.

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Using SMS Can Help the Healthcare Industry Streamline Tedious Admin Work


66% of people prefer texting over phone and email. Confirm appointments, communicate schedule changes or send prescription reminders via text


98% of of all received SMS messages are read. Patients and employees may miss calls or ignore email reminders, but they almost always read their texts.


100% of cell phones receive text messages. Your patients don’t have to install any additional app. SMS works every time, on every phone.

Between managing walk-ins, processing forms, and caring for patients, it’s difficult enough to keep a medical office running efficiently. SMS for healthcare is a great way to improve communication for hospitals, medical clinics, or other parts of the healthcare industry. Text messages are an effective, quick way to get in touch with patients or staff when you need to send an appointment reminder, a general alert, or any type of important message.

Benefits of Using SMS in the Healthcare Industry

Incorporating SMS messaging into your healthcare communication strategy frees up administrative time so you can focus on what really matters—patient care.

Reduce the number of no-shows

Frustrated by missed appointments? Automated text messages will remind your patients to honor appointments and get the care they need.

Send prescription reminders

Medications only work when patients take them. Improve health outcomes by reminding your patients when it’s time to take their prescriptions.

Keep doctors and staff informed

Patients aren’t the only ones who benefit from SMS messages. Use our platform to notify healthcare staff of important schedule changes.

Alert patients of new test results

Get back to your patients with important information ASAP. Send your patients secure links to test results as soon as they’re ready.

Gather feedback from patients

Improve your quality of care by asking patients how your healthcare practice can improve. Our platform makes it easy to send polls and surveys.

Get shifts covered quickly

SMS campaigns help you reach large groups all at once. Let your entire staff know as soon as you need a substitute to cover a shift.

"It is easy to use and efficient. I like how I can send mass texts and tell patients their appointment times."

—Caiti B., Verified Capterra User

Start Using SMS for Your Healthcare Practice

We know you’ll love our intuitive interface and friendly customer support. That’s why we offer a risk-free, 14-day trial. Sign up today to find out just how easy it is to use SMS for healthcare.

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No credit card. No obligations. No setup fee.

Send Patient or Employee Satisfaction Surveys via SMS

Assess and improve your healthcare practice by sharing questionnaires with key stakeholders. Text messages make it easy to send survey links to your entire staff or send automated feedback requests to patients.

Today 10:15 AM
Paula, thank you for choosing Seattle Grace Physical Therapy Center. We’d love to get your honest feedback about your experience:

Make Schedule Changes Stress-Free

It happens, even doctors and nurses can call out sick. Sudden schedule changes don’t have to be a headache. Send a bulk text to your whole team to find out who’s available. Our platform lets you see every response in one easy-to-use inbox.

Today 7:32 PM
We need an RN tomorrow from 3 to 6 PM. Please reply with “Available” if you can cover this shift.

Today 7:34 PM

Today 7:35 PM
Thank you, Alex. You’ve been added to the schedule.

Try Texting for Your Medical Office

We make it simple to get started. Sign up today for a 14-day trial and discover why leaders in the healthcare industry choose SimpleTexting for their practices.

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No credit card. No obligations. No setup fee.