Tawk.to
Tawk.to enables you to provide winning customer support–make it even more powerful by adding SMS.
What Is Tawk.to?
Tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Popular Ways to Integrate Tawk.to and SimpleTexting
Create automated processes that cut back on busy work and save you time. Here are some ideas to get you started…
- When a chat ends, send a NPS survey by SMS
- When a new chat starts, add the customer to SimpleTexting
- When a new ticket is created you can automatically trigger an SMS
What Else Can You Do?
Thousands of small businesses use our Tawk.to-SimpleTexting integration to automate their workflows. Below are some of the most common triggers and actions. Want to see a full list? Visit Zapier.
| When this happens in Tawk.to… | Do this in SimpleTexting… |
|---|---|
| New Chat Started | Send SMS Message |
| New Ticket | Send MMS Message |
| Chat Ended | Add Contact |
Customer Success Stories
See how small businesses use SimpleTexting to grow.
- Year Round Brown increased revenue by 20% with text promotions
- How Toroe Eyewear Generated an Extra $7K in 30 Days with Our Mobile Sign-Up Widget
- Whisker Seeker Tackle Sees a 25% Conversion Rate From Its MegaDeals Text Promotions
How Do I Get Started?
A few minutes now can save you hours later. Here’s how to connect the two apps in just a few easy steps.
- Sign up for a Zapier account. Get started with a free forever plan and 100 tasks per month.
- Authenticate your Tawk.to and SimpleTexting accounts. Log in to Zapier. Visit Connected accounts, then search for the two apps.
- Select your trigger. What event do you want to launch your automation?
- Select your action. What do you want to happen when the event takes place?
- Done! Now that the tedious stuff is taken care of, you can focus on the big picture.
Need more guidance? Visit our help center for step-by-step articles and videos.
More Resources for Tawk.to Customers
Become an expert in all things related to texting. Browse our library of guides, case studies, and more.
