Integrate Tawk.to with SimpleTexting

Tawk.to enables you to provide winning customer support–make it even more powerful by adding SMS.

Via Zapier Communications

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What Is Tawk.to?

Tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Popular Ways to Integrate Tawk.to and SimpleTexting

Create automated processes that cut back on busy work and save you time. Here are some ideas to get you started…

  • When a chat ends, send a NPS survey by SMS
  • When a new chat starts, add the customer to SimpleTexting
  • When a new ticket is created you can automatically trigger an SMS

What Else Can You Do?

Thousands of small businesses use our Tawk.to-SimpleTexting integration to automate their workflows. Below are some of the most common triggers and actions. Want to see a full list? Visit Zapier.

When this happens in Tawk.to…Do this in SimpleTexting…
New Chat StartedSend SMS Message
New TicketSend MMS Message
Chat EndedAdd Contact

Customer Success Stories

See how small businesses use SimpleTexting to grow.

How Do I Get Started?

A few minutes now can save you hours later. Here’s how to connect the two apps in just a few easy steps.

  1. Sign up for a Zapier account. Get started with a free forever plan and 100 tasks per month.
  2. Authenticate your Tawk.to and SimpleTexting accounts. Log in to Zapier. Visit Connected accounts, then search for the two apps.
  3. Select your trigger. What event do you want to launch your automation?
  4. Select your action. What do you want to happen when the event takes place?
  5. Done! Now that the tedious stuff is taken care of, you can focus on the big picture.

Need more guidance? Visit our help center for step-by-step articles and videos.

More Resources for Tawk.to Customers

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