Business Text Messaging Services

SimpleTexting’s business texting software is the preferred platform for having conversations with individual contacts or mass texting groups.

  • Manage all your numbers and conversations under one account
  • Send marketing campaigns, alerts, reminders, and more
  • Improve customer support through 1-on-1 conversations
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Trusted by Fortune 500 Companies and Small Businesses Alike
Target is using SimpleTexting for Text Marketing Services
Starbucks is using SimpleTexting for Text Marketing Services
Century 21 is using SimpleTexting for Text Marketing Services
Marriott is using SimpleTexting for Text Marketing Services
Chick-fil-A is using SimpleTexting for Text Marketing Services
YMCA is using SimpleTexting for Text Marketing Services
Cabelas is using SimpleTexting for Text Marketing Services
Publix is using SimpleTexting for Text Marketing Services
LEGOLAND is using SimpleTexting for Text Marketing Services

Text-enable Your Business and Watch It Grow

Using business texting software like SimpleTexting can have a significant impact on the success of your marketing campaigns. Here are just a few features that make a great business text messaging app.

Easy to Use

You want a service that you can sign up for and use straight away.

Supports Two-Way Texting

A business text messaging service must support two-way conversations.

Integrates With Other Apps

No app is an island. Your business text messaging app needs to offer multiple integrations.

Has a Mobile App

You want to be able to manage your business SMS from anywhere.

Flexible and Affordable Pricing

Avoid high monthly pricing or low-volume plans missing key features.

Enables Teamwork

You want the ability to add multiple numbers and team members.

How SimpleTexting’s Business Texting Service Works

Tired of seeing your emails and calls go unopened or unanswered? Reach your audience on the channel where they’re most active.

Get Your Customer-Facing Teams Texting

Get Your Customer-Facing Teams Texting

Enable the customer service and sales teams at your business to send business SMS messages and respond to incoming questions.
  • Deliver a hassle-free, “no hold” customer experience
  • Turn conversations into conversions by texting leads 1-on-1
  • Manage all incoming and outgoing texts in our powerful inbox

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Reach a List of Customers Instantly

Reach a List of Customers Instantly

Use SMS business marketing to drive purchases, send alerts, and more. Include photos, personalize your texts, and track link clicks.
  • Drive more business with targeted promotions
  • Use our audience management tools to reach specific groups
  • Track performance with our analytics tools
Create Set-It-and-Forget-It Automations

Create Set-It-and-Forget-It Automations

Send automated texts and never miss an opportunity to engage with potential customers.
  • Send recurring campaigns at an interval of your choice
  • Trigger messages from other apps using our integrations
  • Set an auto reply when you’re not able to respond

Fuel the Unique Needs of Your Independent Business

Text messaging has become a popular channel for communicating with customers in real time. Here’s how businesses use SMS for customer service, sales, marketing, and group messaging.

Business texting is the most effective way to respond to customers quickly, and we have the research to back it up. We surveyed 1,300+ consumers and found that 41% of respondents want the ability to ask businesses questions via text much more than other channels like email and phone calls.

Save time with automated responses to customers who text you and provide them with the option to chat with a live agent. Your customer will get assistance without having to wait on hold or navigate automated phone system menus.
Are your emails and phone calls going straight to spam? When inboxes are full and calls from unknown numbers get ignored, you can count on business texting to reach your audience.

Use SMS to re-engage with leads and answer questions in an organic channel. Send product information, schedule demos, process orders, and more— all through the channel with the highest open rates.
Want to get more eyes on your best promotions and announcements? Send discounts and offers directly to customers’ phones for a cost-effective way to reach a large list.

Make your marketing text messages even more memorable when you use MMS, which lets you send images, videos, audio, GIFs, and PDFs.
Text messaging is also a convenient and effective way to communicate with your employees and partners. Keep your team informed about important company updates, send reminders about health and wellness initiatives, and send meeting invites— all without touching the dreaded ‘reply-all’ button.

Make Business Texting Simple

We know there are a hundred and one business texting services out there. So what makes SimpleTexting different? We’re glad you asked.

We’re Human
From setting up your account to sharing best practices, real humans are with you every step of the way. If you need help, it’s easy to reach an expert by phone, chat, or email.

We’re Best-in-class
We have over a decade of experience making business texting simple for organizations of all sizes. And we’ve got the reviews to prove it. Visit G2.com to see what we mean.

We’re Easy to Implement
You’ve got a lot on your plate, so you need a platform that’s quick to implement. Our tool makes it easy to access and navigate your dashboard from any computer, tablet, or phone.

You’ve Got Options
Whether you’re sending a text to a large list or following up with a client one-on-one, we’ve got your back. Every plan includes 2-way messaging and mass texting options.

We Have Built-in Automation Workflows
Use autoresponders, scheduled messages, and recurring texts to save valuable time on campaigns. We also Integrate with thousands of other tools, and if we don’t have it, we can build a custom integration for you.

We Won’t Hold You Back
SimpleTexting is one of few business texting apps that offer unlimited keywords and contacts, as well as flexible pricing plans for every stage of your growth. Plans start at $29/month for 500 credits.

Rated 5-Stars by Thousands Of Businesses

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After a long search, I’m glad we found SimpleTexting!

It would be easy to say that the best thing about Simple Texting is its incredibly easy to use interface. Or their easy to follow videos on how to do more with Simple Texting. But really, the best thing is their customer service. No matter who picks up, they have an answer.
Lorenzo L.
Director, TryTank Experimental Laboratory
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Super easy to use and very intuitive.

Having never used SMS software, I was nervous about a somewhat steep learning curve. And after trying several other brands out, I’m glad I found SimpleTexting. My subscriber list is already growing, and I’m looking forward to utilizing their built-in apps.
Daniel P.
Amazon Marketplace Manager
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Great experience with SimpleTexting.

I own two companies and we utilize SimpleTexting with both businesses and spend several thousand per year. We are pleased to have found a texting company that prides itself in customer service as we do at our businesses.
John H.
Owner, Serenity Health & Wellness Center
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Best texting solution!

The customer service is reliable and dependable. You feel as if they are your friends. The best features are the simplicity of the process that the software guides you through, and the ability to schedule sending messages.
Ebonie H.
Small Business Owner

A Robust Business Texting Solution That’s Designed for Growing Businesses

SimpleTexting's messaging platform for business SMS gives your company or organization the right tools and guidance to reach your goals–whatever they are.

Add Multiple Team Members

Give each department, salesperson, or location in your enterprise their very own text-enabled number.

Use SimpleTexting Mobile

Access all our powerful features when you’re on the go using our iOS and Android apps.

Collect Phone Numbers

Add your existing contacts and use features like text-for-info to rapidly collect phone numbers.

Send MMS Messages

Create a vibrant experience for your customers with picture and video messaging.

AI Assist

Say goodbye to writer’s block with our AI copywriting tool that helps you send more effective text messages, quickly.

Add Multiple Phone Numbers

Give all your departments, customer service reps, and sales agents access to text messaging.

Scheduled Texts

Set a specific date and time for your texts that’s hours, days, or months in advance.

Analytics

See how your messages are performing. Track results and measure success with our analytics.

Organize Contacts

Create separate lists for customers, leads, employees, or any other group of contacts.

Integrate with Your Favorite Apps

Mailchimp

Mailchimp

Got a Mailchimp account? Sync it with SimpleTexting and start sharing contacts between the two platforms.

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Zapier

Zapier

Create automatic processes by connecting SimpleTexting to 1,000+ apps including Gmail, Facebook and more.

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Hubspot

Hubspot

Integrate HubSpot with SimpleTexting to send a text message for new form submissions, contacts, tickets, calendar tasks, and more.

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Salesforce

Salesforce

Integrate Salesforce with SimpleTexting to automatically add new Salesforce leads to a SimpleTexting list and send them text messages.

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SMS API

Add texting capabilities to your existing system through our powerful API. Together we’ll build beautiful SMS-enabled products.

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More Integrations

Connect SimpleTexting on the web apps you already use. Take your marketing to the next level by adding text messaging to the mix.

Browse All Integrations

Messaging With the Right Number

You need a text-enabled phone number to start business texting. We offer different number types to suit all budgets and needs.

Toll-Free Texting

Use toll-free texting numbers to text one-on-one with customers and send out mass messages to thousands of contacts. We can help you verify your toll-free number.

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Landline Texting

Send messages from an area code your customers recognize. We can help you register and text-enable your current business number or a new one just for your texting needs.

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Short Codes

Get your own memorable 5 or 6-digit short code. Our experts will guide you through the whole process, from working with carriers to launching your first campaign.

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Text-enable your number

Receive and reply to text messages on your existing business phone number without affecting your voice service.

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Business Text Messaging Service FAQs

Have questions about our business texting service? Get answers below.

How do businesses use text messages?

Business text messaging is a service that allows organizations to utilize SMS messaging for customer support, recruiting, sales and more. Business SMS messaging helps scale processes and simplify internal communications.
As long as you’re texting just one individual, it’s the same thing as texting someone from your personal cellphone. In other words, you don’t need to request permission beforehand. If you plan on sending promotional texts to large groups, you must have express consent from each contact before sending your message.
Anyone that needs to reliably connect with an audience can benefit from business texting. Our customers use it for support, sales, marketing, recruiting, internal communication, and much more. Get some inspiration by visiting our success stories.
You can use a local number, a toll-free number, or a dedicated short code. Our team is happy to set you up with any of them!
Absolutely. Our customer support team is happy to help you connect your landline, toll-free or VoIP number to SimpleTexting.
You still can! When you connect your current number to our platform, calls will go to your phone and texts will be routed to your SimpleTexting Inbox.
Business texting is surprisingly affordable for businesses of all sizes. For example, our service is based on the number of messages you plan on sending — so the more messages you send, the cheaper they are. Our plans start at a very affordable $29 per month and include dedicated support 7 days a week and unlimited keywords. But you can try SimpleTexting for 14 days when you sign up for a free trial.

Ready to see SimpleTexting in action?

In 30 minutes our experts can show you the more advanced features, help you decide whether SimpleTexting is a fit, and build a plan to meet your goals. We promise it’s time well spent.

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