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Our Top 5 Custom SMS Integrations

Want to give your texting strategy a boost? We can help you out with our custom SMS integrations. Take a look at some of our most-requested custom integrations.

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Can you guess what we’re most proud of here at SimpleTexting? Go ahead, I’ll wait here.

If you guessed powerful features, great customer support, or a snazzy logo…half credit.

What we’re most proud of is that our tools can be made to fit your unique workflow and your organization’s individual needs. That’s why we put so much emphasis on our custom integrations.

While you can put together integrations with a specific software yourself, our team can also design a custom integration that puts SMS at its greatest advantage for you.

The best part?

If you’re on our $229/month plan or higher, we’ll design and maintain custom integrations for you at no extra charge.

Take a look at some of our most-requested integrations for yourself.

Salesforce SMS Integration

If you’ve never used Salesforce, the company provides customer relationship management (CRM) tools to help businesses grow.

What that means for you as a SimpleTexting user is that you have a few extra options for connecting your Salesforce customer database with your text contact lists. 

With our custom Salesforce integration triggers, you can automatically:

  • Send Salesforce contacts to your SimpleTexting account
  • Update contact tags in Salesforce and send a text campaign to those contacts in SimpleTexting
  • Update contact records in Salesforce when you unsubscribe contacts from your text lists in SimpleTexting

This integration is a perfect example of why we value software integrations with our platform in general. 

Salesforce helps you bring in and manage your customer relationships, and SimpleTexting goes one step further by helping you connect to those customers on a faster and more personal basis.

Google Sheets SMS Integration

Organizing your data and contact information is critical in any business–especially when you’re texting your customers.

That’s why we receive so many custom integration requests for Google Sheets.

Our custom Google Sheets integration triggers allow you to: 

  • Send texts based on the data in a sheet’s rows
  • Create contacts based on information in a sheet
  • Keep track of your incoming and outgoing messages
  • Record contacts that have unsubscribed or message errors

Using Google Sheets in tandem with your SimpleTexting account means you have better visibility into who you’re texting, how many contacts you still have active on your lists, and any other important bits of information you may need to access quickly. 

Outlook SMS Integration

Outlook is a staple of professional communications. You’re probably already using it, so why not make it a part of your SMS strategy?

Our customers frequently request Outlook integrations because it makes coordinating your calendar and sending out updates seamless. Plus, we think texts work best when they’re used in conjunction with email.

With our custom Outlook integration triggers, you can:

  • Send text messages based on events you’ve added to your calendar (or updates to those events)
  • Create contacts based on new events or event updates and their attendees
  • Invite contacts via text to attend your Outlook events

While you can simply send texts to your contacts when you decide to hold an event or change the date, connecting your SimpleTexting account to the software where your events already live is much easier and adds time back into your day. 

Shopify SMS Integration

Shopify is a fan favorite with our ecommerce and retail customers. Keeping up with customer orders and support is integral to running a successful online store, and call us biased, but we think texts are by far the best way to keep up with customers quickly and reliably. 

Check out some of the custom Shopify integration triggers we can create for you:

  • When customers make a purchase, you can set a text to send with their purchase details
  • Sync your Shopify customers to your SimpleTexting contact lists 
  • Got a customer who has abandoned their cart? Trigger a text with their cart details to encourage them to complete the order 

Keeping up with your customers individually can really boost your brand reputation, meaning that integrating with Shopify is not only easier, it’ll also help out your store in the long run.

BambooHR Integration

Of course, our integrations aren’t just for communicating with customers. Team communication is every bit as important. That’s why we offer an integration with BambooHR.

Great HR is crucial to running an efficient company that takes care of its people. BambooHR is a tool for collecting and organizing employee data for more functional teams and better company culture. 

Our integration with BambooHR includes the option to:

  • Trigger texts and events based on newly added or updated employees in your BambooHR account
  • Update employee information in ST when you’ve updated it in BambooHR

Teamwork is central to the SimpleTexting platform, and we believe that keeping your team working smoothly is top priority. Use this integration to keep your team up to date on new colleagues and current information. 

It’s also helpful for making sure your information stays consistent across your texting platform and your HR software. 

The Wrap on Custom SMS Integrations

You’ve seen some of our custom integration options, but we’ve saved the best part for last. 

The sky’s the limit when it comes to integrations. While we have thousands of self-serve integrations, our support team can help you create custom integrations like the ones we talked about earlier for your specific use cases. 

As great as texting is, it works best as part of a complete workflow, and we encourage you to use it as such.
Ready to get started? Give SimpleTexting a test drive with a 14-day free trial.

Lily Norton
Lily Norton

Lily is a content marketing specialist at SimpleTexting. She specializes in making helpful, entertaining video content and writing blogs that help businesses take advantage of all that texting has to offer. When she’s not writing or making TikToks, you can find Lily at roller derby practice or in a yoga studio in the Seattle area.

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