Product Designer

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We’re seeking a Product Designer who’s eager to help to evolve our responsive web platform. (And be part of a small, but impactful team.) In this role, you’ll collaboratively zero-in on the details of the customer’s Job To Be Done, iteratively test your design hypotheses with users, and deliver beautiful and intuitive interfaces with our design system. This role reports directly to our Lead Product Designer. You’ll work alongside a UI Developer, Business Analyst, and fellow Product Designer.


About us

SimpleTexting is the leading web-based platform for SMS marketing and business texting. Our software gives organizations the ability to send marketing campaigns, share important alerts, and provide 1-on-1 customer service using text messages. Thousands of organizations in North America rely on SimpleTexting to connect with their audiences. Our clients include Fortune 500 companies, small businesses, nonprofits, healthcare providers, churches, schools, and more. And with a powerful suite of features that includes segments, autoresponders, data collection and analytics, our platform is designed to help businesses start and scale their engagement through SMS.


Responsibilities

  • Collaborate closely with teammates, product management, engineering, and business stakeholders to identify requirements and provide thoughtful, creative solutions
  • Conduct generative and evaluative user research to understand user needs and test hypotheses
  • Communicate ideas verbally and visually through concept designs, flow diagrams, wireframes, and high-fidelity prototypes
  • Utilize SimpleTexting’s design system and contribute to its improvement
  • Ensure that design intent is maintained through development
  • Advocate for the value of human-centered design

You’re a good fit if you…

  • Have a positive attitude and understand that any design problem can be interesting if you make it
  • Embrace constructive criticism as part of the design process and can clearly articulate your design decisions
  • Are comfortable thinking and talking about business strategy and systems at scale—not one-off solutions
  • Believe in craft and strong design fundamentals, including typography, color, and composition
  • Aren’t afraid to fail and love to iterate quickly
  • Pride yourself on empowering and supporting the success of your peers
  • Find user input inspiring and want to ground your designs in user needs

Required qualifications

  • 3+ years of hands-on experience designing for digital products
  • Bachelor’s degree in Design or equivalent practical experience
  • A strong portfolio with multiple projects that demonstrate your skills creating usable digital experiences
  • Ability to use UI design and prototyping tools to mockup final screen designs for handoff to the development team. (We primarily work in—and love—Figma, but we’re always interested in discovering new capabilities.)
  • Familiarity with the front-end development technologies behind the web. You should understand which parts of your design require HTML, CSS, or JavaScript.
  • Excellent interpersonal, verbal and written communication, and analytical skills
  • Strong self-management skills as well as the ability to work as a contributing member of a multidisciplinary team
  • Superior oral and written english communication skills

Bonus points

  • Experience working directly on SaaS or internally on a digital product team
  • Experience in the e-commerce or communication space
  • Experience in A11Y and accessibility

Location

  • Remote – must be available to work primarily US East Coast hours

Compensation and benefits

  • This is a full-time remote based position for a fully distributed company
  • Competitive compensation (based on experience)
  • Unlimited flexible time-off policy

How to apply

Follow this link to apply: https://bit.ly/3jSsaLI

We’re looking for real-world projects you’ve worked on that highlight your design experience.

When submitting, please call-out one design project and help us understand the design process in bringing this project to life.

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