Business Texting Features Tour

Start Providing a Better Customer Experience

Be the business your customers want you to be. Use your existing landline, or a new local number, to send and receive messages from your computer.

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Starbucks uses SimpleTexting for SMS marketing. Century 21 uses SimpleTexting for SMS marketing. Stanford University uses SimpleTexting for SMS marketing. PEPSICO uses SimpleTexting for SMS marketing. UBER uses SimpleTexting for SMS marketing. LEGOLAND uses SimpleTexting for SMS marketing. Marriott uses SimpleTexting for SMS marketing. KAPLAN uses SimpleTexting for SMS marketing. Columbia University uses SimpleTexting for SMS marketing. Samsung uses SimpleTexting for SMS marketing. SimpleGive uses SimpleTexting for SMS marketing. Dennys uses SimpleTexting for SMS marketing. Chick-fil-A uses SimpleTexting for SMS marketing. Playtika uses SimpleTexting for SMS marketing. Michigan State University uses SimpleTexting for SMS marketing.

Start Sending Texts as Soon as Today

We built our platform to integrate seamlessly with your existing tools. You don't even have to get a new number. Unless you want one, of course.

Use Your Existing Number

Give people the option to text directly with your business’s existing landline, VoIP, or toll-free number. You’ll still be able to receive calls, as usual.

Get a New Number

Don’t want to use your current number?
Instantly get a new 10-digit number with your area code, just for texting.

Texting Is The Tool You've Been Looking For

Powerful enough to handle support at scale, and simple enough for new agents jump in right away. SimpleTexting's features empower your team to provide amazing customer service.

Schedule Messages

Working outside of usual business hours? Write your messages now and schedule them to send later.

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Leave Notes

Annotate each conversation with helpful information about your chat, visible only to you and your team.

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Templates

No more tedious copy and paste. Save time by reusing your frequently used messages with the click of a button.

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Send Files

Whether you need to send photos or a PDF, it’s easy to upload files to our platform and attach them to messages as a download link.

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More Business Texting Features
Never miss a message again. Get real-time notifications each time you receive a new text or reply. Hello, lower response times.
Choose the order in which incoming messages appear to you by filtering them by time received, or time waiting.
Temporarily put a conversation on hold until the right person is around to answer, or you have the information you need.
Importing data from your CRM is a breeze. All of your customer info is safely stored on our encrypted platform.
Talk to your customers without sounding like a robot. 🤖 Make your messages feel more human by adding emojis.

Here's What's Coming Next

New features are just around the corner. These are a few you can expect:

Move Conversations Between Agents

Loop in the right people at the right time. Transfer conversations between agents to make sure your best team members respond.

Admin Access

All the tools you need to manage your team. See who’s working on what, filter conversations by departments and create new logins at any time.

Multiple Agents Per Account

Text messages are a tool your whole team can use. Create logins for every agent or for specific departments.

Conversation Tags

Quickly categorize conversations by creating tags for feedback, new leads, support requests and more.

Get Started Today, For Free

Text-enabling your business is easy. Sign up for a 14-day trial today and start sending messages in minutes. No credit card required.