We’ve all been there.
Tracking important information in spreadsheets. Creating invoices in word and emailing them manually. Or even relying on good ol’ fashioned pen and paper and telephone calls.
Regardless of what you’re doing to manage your business, the right field team management software has the potential to help you scale to new heights–or even just save you time by reducing tedious administrative work.
The problem is that Google gives you five million options to research, vet, and ultimately choose between. Sounds exhausting, right?
That’s why we put together this in-depth comparison of five of the best options.
Synchroteam has been around for 20 years and it shows–it’s one of the more comprehensive field management software solutions out there.
You can see–in real-time–the location of your offices, workers, and customers on a map. It’s effortless to drag and drop a job onto the right worker based on their availability, skills, and location.
It’s got everything you need, a CRM, invoicing, a calendar, and the ability to track, schedule, and dispatch field workers.
It’s also intuitive. We were able to sign up for a free trial, create our first job, and then create an invoice for that job within about ten minutes.
It’s got simple pricing which is a bonus. You get all the features at either $22 per month (paid annually) or $28 per month (paid monthly).
Synchroteam is a great all-in-one solution that offers nearly all the features you need from a field management tool (and some helpful additions you didn’t even know you needed).
That being said, the people you need to use it might find the mobile app buggy, and this could cause headaches with adoption. Plus, you’ll still need to use a phone or text messaging service to communicate with your team in the field.
You’ll need to decide whether it’s worth the tradeoff of having a platform that’s super powerful for your office staff but less easy to use for your field team.
Jobber is one of the better-known field management softwares out there.
It’s based on a simple workflow. You start by creating and emailing a quote. Once the customer approves it, you can then create a job from it. Next, you schedule the job. The last step is to invoice and collect payment.
You can also use it to create and manage timesheets for your employees.
Jobber offers three pricing plans:
Jobber has 277 reviews on the app store with a rating of 4.3 stars, which means it does a good job of satisfying both your field team and your management.
It’s not as feature rich as some of its competitors, but that appears to be a tradeoff with simplicity and ease of use.
That being said, it’s a great field service management software for small businesses.
ServiceTitan handles a lot: from marketing and sales to dispatching and customer relations. It even includes backend systems for tracking inventory, accounting, payroll, and real-time reporting.
There’s no pricing on ServiceTitan’s website, but what we’ve heard is that it’s close to $245 per technician/month with a setup cost of $700.
The problem with a lot of field service management software is that they have limited functionality. You don’t need to worry about this with ServiceTitan.
It’s built to scale with you and provides a lot of what you need. The problem is that it can be hard to justify the cost if you’re not quite at that medium-to-large enterprise stage.
What stands out from the other options is the number of features available in the app. You can schedule jobs, send estimates, and even invoice.
Not only that, but it can help you grow your online presence, get more reviews, track how long employees take at jobs. It also has all the standard scheduling and invoicing features you need.
Housecall Pro has three different packages plus an enterprise offering.
There is a lot to like about Housecall Pro. It’s a nicely-designed platform that offers a ton of features. Most importantly, it has an app your technicians won’t mind using.
On the flip side, it is expensive, and the starter package is missing some important features like the Quickbooks and Zapier integration. It also doesn’t offer any sales tools.
Its biggest strength is its close sync with Quickbooks, but it also has some nifty job scheduling features including an integration with Google Maps that allows you to track workers and locate customer sites easily.
Finally, it gives you a solid insight into everything, from work order status to technician productivity and receivables.
Its pricing is straightforward and scales down as you grow:
If you’re a Quickbooks user looking for straightforward field management software, then it’s hard to find a better option. Plus, the way it’s built suits a range of field service operations.
If you want a more powerful, all-in-one platform, then it might not be for you.
One of the most common issues that field service businesses face with field management software is that there are no internal communication features.
That’s why a lot of field service businesses communicate with employees via text.
Instead of using pagers, tying up staff with phone calls, and writing things down manually, you can text with your team.
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